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Don't trust customer service

I called about my closed account bill and was told that if I sent back my equipment that my bill that they had sent to collection would go down. So I got my daughter to send back the equipment. Now I call back and they say that it was too late and that it was after 180 days. It was already after 180

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Not trust worthy

Worst customer service and slow response time if any. You can’t speak to a real person on the phone for assistance, get emails to remind you of payment. Setting up appointments online is impossible w slow internet service, suggestions to turn off Bluetooth on other devices to speed up internet...rea

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DO NOT TRUST DIRECTV INSTALLERS

WE HAVE PAY FOR THE ELECTRICIAN AND LOSS OF PROPERTY DUE TO THEIR TECHNICIAN!!!When we had DirecTV installed the technician left holes and brackets in our siding from trying different locations for the dish and just left the bracket hanging on the side of the house!We later discovered that he had di

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Don't trust representatives for billing problems

Anyone else have a problem getting money back after canceling DirecTV?  I have now talked to three different people - spending hours on the phone.  When I canceled my DirecTV I was told I would have to pay for the four days we went into next billing period.  However, I have been charged for the full

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Can I trust what DIRECTV representatives tell me over the telephone?

On 8-8-2020 a DirecTV representative told my wife and I that if we went over our allotted 150 GB of data on our hotspot that we would NOT be charged any overages fees... 

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47

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Official Solution

watch movies at the theater

How do I go about going to the movies theater to watch a movie for free

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ATT lies to their customers. Don't trust them!

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U-Verse Customer Service Complaints

I tried to file a complaint for U-Verse services Customer Services advice I received, so I called Customer Service asking to speak to supervisors but to no avail. When one of the people I talked to interrupted me to say "don't text and drive, goodbye" instead of discussing the problem with me, I los

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NO and NO! Trust me!

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UVERSE KEEPS GOING OUT- DO I NEED TO GO TO COMCAST?

I just moved and transferred my Uverse to my new location. It kept going out at the old and keeps going out at the new location. 2-4 times a day.. I'm keeping a record.  VERY FRUSTRATING. Had 45 mb for internet at old and was lucky to get 24 now you only offer 25 at the new....not even getting close

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@Ngockhanh46 Trust I know

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Do you wait until the end of the billing cycle to cancel service?

I canceled cable service 9 days ago and received a confirmation number. After this month, I am not paying any more ATT cable bills. Do you all wait until the end of the billing cycle to cancel service? I am not paying for cable service after March 12 when I called to cancel. I’ve tried to reach a re

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I don’t trust Directv

 commented 

4 years ago

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I was offered the nfl package for free

I was offered the nfl package for free. What do you think forum

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Customers beware trust me.

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Terrible

Direct TV is absolutely a scam and do not care about their customers. I have paid a lot of money and I am a pretty large account for them and when my year promotional offer was expiring I asked of they can extend the offer like Verizon Fios and optimum has done in the past. They refused even after I

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Trust me the FCC will respond! Then AT&T will immediately afterwards .

 commented 

7 years ago

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Reward card scam

Judging from the posts, I am not the only one taken in.  There was supposed to be a $200 reward card for originally signing up.  It never arrived.  A phone call informed me that it took a couple of months to process....piffle.  A second call resulted in an apology for no card and by way of recompens

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You may be in your home, but your internet address is not defined to your home. That is not a DirecTV Stream problem but your ISP problem. If DirecTV Stream could trust subscribers on location, then it could be resolved. But unfortunately, they and o

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How to work with dynamic IP addresses

Trying to figure this out before we sign up. Senario: my mother has an internet service that only has dynamic IP addresses and the "system" decides she is out of home because the address has changed more than 4x in the year. She can still watch both of her TVs without a problem. If my father goes to

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Never trust "cold calls" that ask for money over the phone from anyone!

 commented 

8 years ago

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end of Uverse?

Just got an interesting phone call saying that Uverse is going out in 2 weeks and it is replaced by Direct Tv? Wanted to set me up with the new service but wanted 12.95 for shipping, never experienced that before, is this true?

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I’m still deleting episodes from the DirecTV app on my phone. I don’t trust the DVR yet unfortunately

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HR54/500 - BUG - Genie deletes all programs in group while deleting individual airings

I have tested this bug VERY carefully and can say with 100% certainty that I did nothing wrong, and it definitely exists in firmware 0x127f When I look at a group of recordings of one single episodic show, I often want to delete episodes I have already watched or am not interested in seeing. I start

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Oh trust me I’ve already tried both settings and neither changes my situation.

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DirecTV HR24-500 connected to Yamaha RX-A780 connected to LG OLED65C8P all via HDMI and no audio

DirecTV HR24-500 connected to Yamaha RX-A780 connected to LG OLED65C8P all via HDMI and get video but no audio. I had audio before getting a replacement received of the same type and all other equipment/cabling was the same. I get audio using the same HDMI cable to the AV receiver to other devices (

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Double charged AND double billed

Does anyone know of 1-800 numbers or executive customer service numbers where I can get speedy service without having to go through customer service rep who can't really assist me with my issues?   Also does anyone have an address for AT&T where I can send my complaint? It has been 2 days, 2 supervi

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Where did you find that image?  I wouldn't trust it because the spot beams are shifted often.

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Local Channels while Tailgating

I'm taking my successful setup from my home in Fairfax to Blacksburg, VA this weekend. I'll be using the VU Cube (Single LNB dish) with the H24-200 receiver.  Will I be able to get Standard Definition local channels from my DC market?  I know they are broadcast via a spot beam.  Is there a map showi

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I have put the receipt in a safe place. They may still try to charge me for the equipment.  I do not trust them.  Thanks for your encouragement!

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Directv equipment return

I called AT&T/Directv to close my account about a month ago and was told that I would receive a label that should be taken to FEDEX to make the return. As of today, I have not received a label.  I did receive an email stating that the equipment should be recycled.  My account states t

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NOT FINDING WHAT YOU'RE LOOKING FOR?