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How do we block the "private" mass-mailed messages on At&T? If it's important, you have my email. I don't need another connection route. STOP...I do not want another "Check your private messages" note again. Period.

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147

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Useless customer service

I canceled my U-verse service on 09/04/2019, returned all equipment on same day. Got a bill for none returned equipment. After numerous calls, still shows a charge for $343.  Does anyone has a direct number for billing in the USA?

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287

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Wireless headset useless

I have a great wireless headset, but we upgraded our equipment and the new Genie Mini does not have RCA cable inlet plug, only an outlet plug. Can i do something to fix this situation?

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49

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Useless Original Air Date

Why does AT&T bother to display this bogus information.  It makes absolutely no sense to me why they would provide data that is clearly incorrect.  I've seen other posts about it being meta data from some other source and quite frankly, that's ludicrous and only emphasizes the lack of quality of ser

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Accepted Solution

Official Solution

Your direct TV app is useless when trying to update paperless payment method?

Comment: your direct TV app is useless when trying to update paperless payment method. I've spent the last 3 hours trying to accomplish this. My expectations for a multi billion dollar company are a bit higher then what you seem to be able to deliver. Automated website systems are designed to decr

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296

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useless if you have LG TVs

i have two LG Tvs and not only ATT nor Direct TV have an app for LG TVs, you cannot even wecast to them from your tablet or phone!!!! im am ready to disconnect my $96 a month subscription and get hulu or sling instead for live channels.

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94

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DirecTV is totally useless away from home

I can't even set up a program to record when I'm away using the app. What is the app for?

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98

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Buried Wires Department is Useless

I have recently opened a U-Verse account.  The home I live in has never had AT&T, as a result the installer left wires above ground on my neighbors side (that's were the AT&T post is located).  The installer notified me that it would take 7-10 business days to come bury the wire.  It has now been tw

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2.1K

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DirecTV app is totally useless

I give up. You are better off going to the NFL or any TV network app and signing in with your account credentials than using the always non-responsive DirecTV app. I am sorry but not sorry for saying this but for as big as a company that AT&T is you would think they would have some good Android app

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352

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Playback choppy making DirecTV2PC useless

I just installed DirecTV2PC on my Windows 7 PC running an Intel Core i5 CPU, 4GB RAM, and a Radeon HD4670 video card. My HR20 is connected via a Belkin Wireless G gaming adapter and NetGear RangeMax Wireless G router. The application and connectivity seem fine.However, whenever I try to play recordi

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5.1K

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AT&T Telephone Tech Support is useless

Let me begin by saying that I am a tech savvy individual. I've designed and installed my home theater with a JVC DLP projector and Denon A/V Receiver. I moved into my neighborhood 10 years ago and after years of contact with AT&T, we finally had fiber installed in the neighborhood. I have been a lon

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302

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ATT Help is useless with setting up a new wireless receiver

Ordered a new wireless receiver - got the 'box top does not match account message' - Chatted with someone who couldn't fix it 3 days ago.  Got over-the-phone help yesterday - 1 1/2 hours and they determined the box was bad - sending another one.  Got it today - hooked it up - same freaking message.

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164

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remote useless until I "reset" HDMI cable on HR21

How's this for an issue with the HR21? I turn on the system, but the remote will only work the power, volume and mute buttons until I reach behind the sat box and move/tug upwards on the HDMI connection while hitting some other key on the remote like "Guide". From then on the remote will work until

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119

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The online program listings now officially useless for any purpose whatsoever

The Uverse online TV listings grid is now completely broken. To be functional the grid must have three elements visible at once -- (1) the channel numbers, (2) the program listings for those channels, and (3) the timeline.  In other words, the intersection of these three elements might show th

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1.1K

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Sunday ticket watch now redirecting to useless Guide page

I usually watch Sunday Ticket via desktop browser but now the Watch Now button is redirecting to the Guide landing page and I can't get to Sunday Ticket.

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79

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useless, unreliable, unprofessional

Since AT&T acquired Directv, Customer Service and Satisfaction 💩🤮🤬1) No U.S. Contact except Sales2) CS Philippine Support Agents are useless and if you ask to escalate the matter and needs to speak from someone in the U.S., they put you on hold and transfers you to the same filipino/english a

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Is there anyway a person can upgrade service without being referred to an office in the Philippines?

This is the most rotten service I have ever had! I think I am wasting my time. All that happens is that you get referred, referred, referred.  Is there no humans working for this company?

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It actually makes me wonder if these are humans or just bots that auto-paste answers based on keywords in the posts.

 to the conversation: 

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Blacked out Philadelphia Phillies Baseball Games

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away feed . But this year for the first time ever I have not been able to watch any Philad

Question

The protection plan is optional always has been the humans that say you have to have it are announcing it for the fee. AFAIK there may be a 1 12 months commitment on the carrier plan earlier than you can cancel.

 commented 

4 years ago

 to the conversation: 

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How do you turn off those OBNOXIOUS marketing screen savers

I have just upgraded from an HR34 to a HR54R1-500 and I find the new marketing screen savers to be a OBNOXIOUS intrusion into our Living Room. How do I turn them off short off cutting the DirecTV cord?

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This is not Facebook and his useless advice belies your useless comment.

 to the conversation: 

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Triple HD-DVR arrangement fails to correctly update shared playlists.

I have three HD-DVRs (1 HR20/700 and 2 HR24/500s) connected to my dish through a SP8WWB DirecTV SWM 8-way wide band splitter. All DVRs are connected to my home 1000BaseT LAN switch with CAT5 Ethernet cable. All 3 are enabled for multiroom which works fine most of the time except when they fail to up

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