With the loss of a couple of my local channels, two new channels came up: Channels 49-2 and 49-4. Both with call signs being KRBKDT-2 and KRBKDT-4. I cannot access them, nor do I get any kind of message saying I don't get the channels. What are they?

Just switched to ATT TV from YTTV with primary reason of getting the Fox Sports now Bally channels. Fully expected to see /get the DirectTV guide which was superior to any other guides and it’s a (Edited per community guidelines). Why would they not adopt the guide format that DirectTV had?? In the

After agreeing to a bundle price for TV, internet and home phone, now billing tells me they can not honor that price!  For a communication company, At&T is terrible.  How does one hand not know what the other hand is doing?  What scam are they running?  I went into my account to specifically find a

U verse charging outrageous fees after I downgraded to basic within 5 days after having a 60 something U verse family bill went to basic within 6 days and they still are charging me a 102 for 40 dollar internet and U verse family, I was sent a receiver without any details til I called as why I recei

I recently had a mini box replaced by tech. I’d like to find out what type of mini box I had originally, before this replacement. How do I find this? I cannot find it on my account info or on my past bills.

I moved from Chicago to phoenix 8/11/17 and had cancelled my internet effective 8/9/17.  I have called ATT to return the equipment and they said just go to UPS and drop it off.  I tried on 8/12 and they don't accept uverse in Phoenix nor do they have a return account to bill ATT, said to call custom

After reading all of the posts about Uverse bills, i've decided it is not worth it to try to get my bill changed. I am going to become ATT free. That is all they understand. Last year when i had to change to Uverse they tried to charge me for the install, but the letter they sent said there was no c

   This is a current story, but the background is very important.  (Please know now that we have only ever had ONE DVR box attached to a single television in the living room.)  First of all, why does ALWAYS it take FOREVER to get anything done when you call for help?   

A couple weeks ago some of my channels weren't working so I called to ask what was going on and they said they had to send someone out because it seemed like a dish problem. What they didn't tell me was that it was going to cost me $99 to have someone come out. I found this out when I received my bi

I have been contacted by someone saying theyre ATT/directv saying my account qualified for a 50% offer. they said its a cooperataion with ebay. They wanted $558 is this a scam

My service was disconnected when I had a payment arrangement. What can I do

Well… they just told me they extended my contract because they had to come out and replace a unit because it was bad! Really???!!! Bad equipment so you extend it?! I don’t even remember them doing that and when I went to check the history it won’t let me see any. What a scam!!!

This happens every time I call Cstomer Service! I have been a customer for many years (back from the Bellsouth days) and every year I have to make plan adjustments when my bundle runs out. I spend at least 1 1/2 hours in the phone 2-3 times to try to get something I can use.. Then PROMISES are made

I have been Uverse customer for multiple years (5+ at least) and they have helped me with promotions to reset price for a good download speed. Last year has been ~$45/month for 24mbps. The promo expired recently and when I called they had nothing meaningful to offer (quoting ~$70/month) and when I m

Has anyone had this happen? I've had it happen twice in the past few weeks. Directv calls me to verify my account, and both times they say someone is calling in saying they are me, but they "obviously" aren't me (I assume because of their accent). Both times they have told me there's really nothing

I have had this horrible service for 3 yrs now and all i get is raised prices and bad service, Its either an outside issue or a gateway issue or a reciever issue.  I have called multiple times in the last three years and only get empty promise of a fix.  i will worl for about a good month and then f

Why is AT&T now saying the best rate they can provide existing customers is nearly double what we have been paying? Pandemic price gouging?

I have an internal network, that I use to play video to my PS3's located throughout the house and also by chance at these same locations I have a directv DVR at one location and a directv HD receiver. I even have a couple of ROKU's that I stream video hardwire and wirelessly. Plus a couple dlna serv

We recently moved and took all 5 receivers with us. Had 4 installed but were still planning on using the 5th one as soon as we got the room set up for it. All 5 are still listed on my bill.So I got a surprise charge of $150 for a non returned receiver? WhAt?! I'm still planning on using it- why woul

Hello,Last month I paid what I owed , not what was billed. For the honor of lying to me and not honoring they deal they gave me, they gave me a couple months of Uverse 450... but I had to cancel it by a certain date. I don't even watch TV (wife does) but I made  sure I cancelled it.Their billing dep