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AT&T No Longer Honors Long Standing Customers: Only wants existing customers to get DIRECTV
Has anyone else experienced this? I have the top tier package with here: 450! and AT&T no longer wants to help me keep my sevice for a reasonable price. Here in San Diego they are offering NEW customers great deals to switch or join but place no value on loyal customers. I just gave my last payme
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U-verse TV Account
DirecTV has no store locations of their own. Those are all 3rd party. The ones in Costco are usually a dealer called "Smart Circle". DirecTV only honors what is on the order confirmation as they sent to you to review before your install. However t
poor customer service
I had internet and tv service with at&t for 4yrs. Went into Costso and Directv rep promised I could keep the same programming but at a lower cost. I gave my account and thought I was getting a good deal. Turns out it put me into a new contract (as a new customer) I took 7 months of me calling to
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ATT honors nothing. Their Uverse stinks. The customer service people seem only there to deflect you into lalaland and away from the company which only seems to want to collect your money and not deal with any problems. My neighbor and I have been
I never received $100 Rewards Visa Card, never receved $10 card for paperleass billing
Hello, I never received my $100 Rewards Visa Card for ordering Uverse Internet online and I NEVER received the $10 card for going paperless as was promised. I NEVER received a physical letter thru the USPS or any emails at all to activate any of the reward cards I was promised. Now, when I call in I
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Originally I called ATT because my bill was always changing. Seriously I had to call every 3 months to complain. And as usual ATT great customer service would give you a bunch of bull. Well, they offered me a promotional offer for a year that was unb
ATT does not honor promotion offers?
Anyone ever had an issue with ATT promotion and billing? I called today and was offered a promotion price on Uverse for 12 months to keep the service, but after I checked the account order summary, no promotion was applied. Since I had that issue with them before, I called and was told I have upgrad
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Dispute withSinclair broadcasting
what are you doing about resolving your issues with SINCLAIR Broadcasting by Sept 27 th ?
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Watching DIRECTV
Uverse TV withouth Gateway
Hello, I recently removed (unbundled) the internet from my uverse package. I am moving forward with uverse TV. They told me to ship the gateway back. I am unsure how to set up the system. Currently the receiver is hooked up to the gateway with an ethernet cable. If I remove the gateway, what do I us
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U-verse TV Equipment
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Official Solution
Closed
Can I withdraw cash off my AT&T rewards card?
Can I withdraw cash off my AT&T rewards card Visa Rewards card
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U-verse TV Account
Wither U-Verse.
It saddens me that U-Verse will be allowed to slowly fade away and die. It still is the best service out there and that makes it the Betamax of cable TV services (best technology, consumers wanted the other guy). Spectrum does not have a whole house DVR after the Charter acquisition. That's a non-s
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Watching U-verse TV
Worst EXPERIENCE EVER!!! WORST COMPANY TO DEAL WITH!!!
AT&T is the worst provider I’ve ever dealt with!! I scheduled my move in advance!!! They were scheduled to be at my new residence 01/12 between 9-11 and never showed up!! I called so many times!!!! I had people hang up on me keep telling me the tech was on his way and the tech never showed up!! I ca
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U-verse TV Account
Accepted Solution
What should I replace my old equipment with?
I’ve been with Directv forever. Tried to update my equipments couple of years ago, after receiving emails asking me to do so. I never resolved the questions I had about a DVR to Genie transition and so I just left it alone. But now I‘ve received an email from Directv telling me that I need to replac
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DIRECTV Equipment
AT&T Withholding My Refund
Brace yourselves. This is a long one. I moved out of an apartment in mid-May, and cancelled my AT&T account, but in the move I misplaced my receiver and equipment then (of course) forgot about them. I was annoyed when I was billed $341.68 for the equipment in August, but knew it was my own fault. I
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U-verse TV Account
Why does AT&T insist on being difficult to do business with?
I have, unfortunately, been forced to call AT&T Support several times for different reasons recently. I cannot state that I found the experience pleasant. First: Please stop asking for customer's cell number. Especially as the first thing spoken by the support rep. I - like many people - do not give
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U-verse TV Account
Is there still a Customer Satisfaction Department at DirecTv for people to speak with.
So, I have been a customer of DirecTv for over 20 years and have never had a complaint until now. 1. What happened to the customer satisfaction department where you could speak to someone and they made sure your experience was flawless in getting help and being satisfied with your service? 2.
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DIRECTV Equipment
Is AT&T the most annoying company to deal with?
I opened the U-Verse app on my iPad, and there was a message saying that there was a new improved version available, and I should delete my current app. I deleted the old one, and I opened the new one. It asked me for my ID and password. I put in my AT&T account number, and it said to put in my e
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U-verse TV Account
AT&T Withheld information at the time of my order
Okay, so I switched to AT&T. the price was great! about two months later, i thought, this is such a good price, I am going to upgrade a little so i can watch a show on Cinemax that sounds interesting. I got on line and upgraded. it increased my bill by a whopping $80.00. I lost all my promotional d
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U-verse TV Account
Can I have a receiver to travel with. Other than home receiver.
I have a camp that we go to about once a month. Is there a receiver that we can leave there.
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DIRECTV Equipment
Accepted Solution
Official Solution
Front line worker that direct t.v refused to work withand was treated awful. I'm a hospital worker dealing covidand direct tv treatedawful
I work in the front lines at a hospital. Direct t.v treated me awful and refused to work with me when I was trying to pay. They shut off my service and refused . I'm a front line worker who's kids have no television bc direct tv
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DIRECTV Account
Issue with: Lag, Jitter, Freezing up on Uverse TV and DVR - Looking for help please!
I have an issue with my Uverse in that it has Jitter Lag Freezing up while watching TV or DVR Here are some of the symptoms I appreciate any info - happens several times a day anywhere from a few mins to constant- all of the channels including DVR- seems to clear a bit when I change channels but ret
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Watching U-verse TV
Let's all call att at 9:00 on Monday. Ask for cancellation department stall and back them up until att honors their commitment to the customers. Why are more people complaining?
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NBC, WTHR, CBS - September Contract Negotiation
Why was NBC dropped from the channel lineup? This is a major network that I watch frequently. I am not happy about this change and don't remember receiving any notification of this change.
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