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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

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Accepted Solution

Official Solution

How to lower my bill

I’m looking for options to lower my current bill other than cancelling service all together. What options if any do I have?

Question

2.5K

14

0

How do I purchase online?

The direct TV website appears to be broken. I tried to purchase your service online through multiple different computers, iphone, ipad, and windows 11 laptop. Each time I get a 'validation errors' message and your website never lets me complete the purchase. I tried with three different credit cards

Question

90

12

0

I cannot view Satellite account - Keeps logging me out

Every time I log into DirecTV to view my bill, the landing page is a stream account. When I choose my satellite account, I automatically get logged off. Why is this happening?

Question

43

3

0

rewards card

Why have I received a rewards card? It just showed up and unsure if I should use it.

Question

33

1

0

5-sec Darkened screen

I have complained , as have many others, about the 5 sec darkened screen. Today I was watching the Senate hearings on CSPAN. Their mouse-over/click algorithm is far superior to yours. I recommend that you study it and consider adopting something like it,

Question

27

1

0

Select package line up

I've had the Select package for a number of years. Now I don't see  it as a choice.  Where is it?  I want to see what channels are part of the Select package I'm paying for.  Thanks. Larry

Question

275

6

0

Closed

DirecTV is the worst company ever!

I signed up for direcTV and scheduled a day and time frame (12-4pm) for a technician to come set my TV up. No one showed up. I called customer service at 4:10 with the intention of rescheduling. I stayed on the phone for three hours. I was lied to several times while I was on the phone. I talked to

Question

1.3K

16

Direct TV Perks Program for Loyal Long term customers

I have been a customer since 2000. I signed up for Perks and was told that there would be some tokens for my long term loyalty, pro-rated. My assigned icon is an Oscar looking man. I did not get any Perks Tokens for being a long term customer. Am I missing something? Comments

Question

841

4

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Complaint about Cancellation

Been a very good customer for almost 26 years (Since 1/30/1999) and paid over $52,000 in services. I called to cancel yesterday as we have pulled all of our equipment out.  Our kids are gone and no need to continue paying almost $300/month.  Yesterday was 2 days into the new billing cycle

Question

80

3

0

Direct tv login not working

Keep getting an error message on my password, I get an email stating the password but not allowing me to login to my Direct TV account

Question

69

1

0

NEED HELP?

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