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DIRECTV Account
Learn how to manage your DIRECTV account.
7.8K
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A 2 year contract add to my account because your equipment failed
I have been with directTV for almost over 10 years, I signed a 2 year contract about 10 years ago, I almost cancelled last year, and then a rep called me and offered me a promotional price for a year and he said there would be no contracted time just a discounted price for a year. So I took t
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Is there a way to speak with a DIRECTV customer service agent or tech from the U.S.A.?
Ever since AT&T took over DIRECTV, all of their customer service operations (1-800-531-5000) have been moved to some Asian country overseas. I can tell because every time I have called this number, it has been answered by an Asian female with a thick accent. I can't understand what they are saying h
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1.8K
7
Done after 25 years. Prices are outrageous and Customer Service is terrible
Been a customer for 25 years. Constantly having to call every year to apply promotions and the prices just keep creeping up. No wonder they are losing subscribers. Trying to make more money on less people? Tell me how that works out. After 25 years, our bill would now be over $200 if we kept the ser
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4.7K
59
Unable to access MAX
I pay for directv premium which includes MAX. For the past few weeks I have been unable to access app through any of my devices. I have followed all steps to access via provider as well as reinstalling the app on all devices as suggested by customer service. I would like someone to contact me to get
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67
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Customer service reps are incompetent liars
I was a customer for 18 years and cancelled last month. It started with a phone call to see what I could do about the increase in my bill. I spoke to someone who seemed very nice and said they could change my plan which would make my bill cheaper each month. I agreed to a cheaper bill each month. I
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how do I get my money back that I was double billed on for over two years.
I was double billed over two years and I want my money back. I am owed 4116 dollars and over the past 4 months I have gotten the run around on this problem
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56
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Unable to Log Into Max APP
I have been logged out of my Max Streaming APP and I cannot log back in. I'm receiving an error message that my account doesn't have the subscription but that's incorrect. I pay for HBO/MAX through Directv. I have not been able to log in for days and was in the middle of a show on Max!
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107
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