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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.9K

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how do I pay the bill

how do I pay my bill

Question

84

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Moviesanywhere

Good morning, I recently signed up for Directv and linked my moviesanywhere account to the directv system. The movies play if I am using the Directv app, however, if I play them using my genie 2 with the 4k mini box, they stop after 5 minutes.  I get a message that says, "Authorization in Prog

Question

96

12

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Can't Log In to DirecTV account

DirecTV website and app won't accept my log in information. I can not change my password on either. I have tried 6 browsers, 3 computers, and iPhone app.  Nothing works. I get a message saying some form of "Something Went Wrong", "Incorrect user ID or password. Please try again. Care code:&n

Question

124

9

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About my bill

How come I can't get my bill on my email address I never get a statement. Here my email address ****************

Question

26

2

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Bill Dispute

We were told by DTV customer service to file a claim to dispute a charge that has been on my bill for two years. The person we spoke to said notes were made in our account showing the discrepancy and we should be credited for 29 charges. She said we needed to file this on a computer and on the websi

Question

1.3K

18

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Payment

I need to update my credit card.

Question

45

4

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can't remember password or answers to security questions

I have my account number, email address and user ID but can't remember password or answers to security questions. How can I sign into the account?

Question

50

3

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An error occurred while processing your request

While trying to access my DirecTV account for the last couple of weeks, I get the following error message: An error occurred while processing your request. Reference #219.d3403617.1718044307.916fd3c https://errors.edgesuite.net/219.d3403617.1718044307.916fd3c This occurs whether I use Chrome or Ed

Question

1.7K

6

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How do I email directv?

I need to email directv. I've already called them but I really need to write them an email.  

Question

551

14

0

Closed

Reaching a supervisor

Does anyone have a phone number to reach a supervisor in customer service? I've been trying to resolve a billing issue for several months. When ATT promises to a have a supervisor call back they call back hours after I'm available. The voice mail they leave is so fast, I can't understand the phone

Question

1.7K

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NEED HELP?

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