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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Genie mini

Just switched to a Genie with one Genie mini. The Genie works fine. The mini will blank out and say "waiting for receiver signal" for a few seconds up to a minute.  Will then come back on.  It is very random.  I have a wired mini NOT wireless.

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DVR

I just recently received my free HD recievers after talking to cust service and making sure I will be charged the same monthly charges. Explained to them I did not want the DVR service too. They said no prob. Of Coarse I got the Hddvr rec and the nice new charges of $35 per month extra. Also I told

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Discriminating commercial

The commercial where the older man told the younger man that he wouldn't have to watch sports with his "weird neighbor" and the neighbor is obviously developmentally disabled and then the man looks uncomfortable to be there, is HORRIBLY DISCRIMINATORY!!!!! To make fun of a young man with developm

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111

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Owed credit from a closed account

How do I receive credit that is owed to me from a closed account?

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37

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Cancelling Mastercard Debit that was issued as refund

I want a paper check. I have not activated card.  It was directv refund.

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60

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Haven’t received Rewards Card for signing up

I switched from Spectrum to AT&T and DirecTV, when I signed up there were some promo gift card I was eligible for and that was a $200 rewards gift card for switching. I have a screenshot that this was a part of my order. It’s been 6 weeks and I haven’t received any email or anything in the mail

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39

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Adding Chanel’s

I have direct tv basic through my apt complex, how do I find my acct number to add Chanel’s or internet?

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28

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customer service

I can't get support. I'll start a chat, they verified my account then they quit! This is through direct message, I can't ever find a link to chat. How do I reach a live Agent?

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57

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Visa card for switching to directv

How do I claim my Visa card fir switching to Directv?

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29

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Closed

How to file a complaint with the corporate office

I can not get a supervisor to return my call on a billing question. Is there a corporate number or email address for me to try?

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