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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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DIRECTV Visa® Reward Card

Requirements: Installation and activation of new DIRECTV service. Not migrating from U-verse or other DIRECTV video services. Maintain active service throughout the reward fulfillment process. DIRECTV via Internet must be installed and remain active for 90 days to qualify. Must subscribe to

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PARAMOUNT + WITH SHOWTIME APP NOT AVAILABLE WITH DTV CREDENTIALS

dtv sAYS: You will access the Paramount+ with SHOWTIME plan on the Paramount+ app by going to paramountplus.com and creating an account using your Directv username and password. BUT, IT JUST AIN'T SO

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696

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Can't complete sign up

Trying to create an account. When I put in my billing address, which is my home address -- and yes, it's a house, and it's valid -- it tries to force me to fill in the "optional" address2 field. Honestly, I'm about to walk away from the whole thing; if DirecTV can't get something right that's as imp

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Failed to validate billing address.

I figured I will give this a try as my last attempt at trying to start service with Directv. Just moved into a newly built home and I am trying to get service started. I have seen the Directv sales reps at my local Sam’s Club, so I figured I would try to go through them in order to receive the $250

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273

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OVER CHARGED/NO REFUND [Returned Equipment] CHARGED AGAIN

I was [[MIS]]charged for 3 service calls; promised refund for 2 that never happened. No refund/Credit. Cancelled Service. TIMELY PAID [[BILL]] IN FULL. Returned Equipment. CHARGED FOR NOT RETURNING EQUIPMENT.

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42

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Employee Dress Code

I had a technician representing your company come to my house this a.m. and his appearance was so appalling that, I almost didn't let him in. He looked like he slept in his clothes and had been drinking all night! Clothes were disgusting, wrinkled and unkept!! Maybe consider how your employees repre

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59

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Whole home DVR

Was told by customer service that I could not cancel my Whole Home DVR "Feature". That it was required. I dont have a Genie, dont have kids in the house, and have two standalone DVR's.

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Worst Service ever

We have been customers for years and I. That have moved atleast 3 times. Every time it has taken 3-5 service appointments to get our equipment and service hooked up properly. This time is no different, wait around all day for service tech to never show up. We were told we were on the schedule only t

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PARAMOUNT+

Is Paramount+ included with my Showtime subscription?

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34

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Got scammed by a dealer representing himself as Spectrum and DirectTV

My parents run a restaurant with 3 TV's that play sports channels.   They got a visit from a sales rep for Spectrum and DirectTV and he told them, he can reduce their bill if we added DirectTV to our Spectrum package.  We had Spectrum Business TV and Internet.  He said he could even increase our Sp

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