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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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DirecTV - Leaving after 28 Years (Feedback)

Unfortunately, there isn't an easy way to provide feedback, or a good eMail address for DirecTV customer support, but I want to provide some feedback... I started out as a DirecTV customer in Michigan in the mid-1990s and continued service until now in 2023 through the AT&T acquisition. Over

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5.1K

37

Accepted Solution

Satellite Technician Appointment

I was given an appointment for a satellite technician to come out to my home between 12pm-4pm on today, 9/18/24. I was told that he would call about 30 minutes before arrival. My phone isn't allowed inside where I work so, I wasn't able to get to my phone until after I got off at 12pm. I had a text

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336

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Can't create a new log in

What does (MSIDENTITY_001) indicate and how do I correct it ?

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445

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Cancel subscription

I need to cancel my subscription

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221

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Can't login to account

Everytime I try logging in to my account I get the error message "Oops! It looks like you entered your at&t sign-in credentials." Which I haven't! So I go thru the process of setting a new password and when I log in again I get the same error. I have an AT&T account with a different user nam

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284

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DIRECTV not honoring paperless opt-out.

My mom has been a customer since 1994. She is old school on paying her bills...paper statements, writing checks, balancing the checkbook to the penny every month...so don't hold it against her.  For the second time within the last year, DIRECTV has enrolled her in paperless billing without her

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569

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Account number if I have AT&T?

I get DirecTV through AT&T. How do I find my DirecTV Account number? The number on my bill does not work as "DirecTV is no longer associated with AT&T" yet my bill on 9/5 still says AT&T with the same account number

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247

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ETF for Loss of Service

I am asking for contract termination for loss of service due to inability to provide Disney related content. I tried for an hour to get it cancelled and was told there is no override in your system. Holding customers hostage when you are unable to provide services is bad faith business.  You s

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281

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No Directv email contact address - are you hiding from customers?

Why don't you have an email contact address? Get espn, like the rest of America. I am a loyal customer, yet you do not accept emails. What is this 1950? You hiding from your customers? Weak.

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284

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I have a 700 dollar Direct TV bill on my credit holding up a home purchase but I've never had direct TV...

I have this bill hanging out on my credit report for 700 dollars but i've never had direct tv. I've called and talked to several people and I'm told that I just need to pay it. Evidently it's supposed to be for unreturned equipment... this is insane, they won't do anything but tell me to pay the bil

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