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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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centurylink bundle billing screwup

Centurylink discontinued bundled service with Directv without notice. I have proof Centurylink paid Directv and still having to pay $635.00 in 30 days for service.  In the last nine years that I have had Directv, I have never, ever missed a payment.  I spent 4 hours of my day trying to ex

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666

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Cancel Programming but use my Genie HR44 and Mini Genie to purchase and stream movies, content!

I have a lot of Direct TV Equipment (HR44 and 4 Mini's) and have been a customer for close to 20 years. I am tired of paying for hundreds of channels I do not watch, and thinking about cancelling my service.  I spoke to their loyalty department and got no help.  It appears AT&T has gi

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216

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What choice package do I currently have.

How many channels do I have

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277

2

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No proration of a bill is terrible

So.... this is the last time I will ever use any AT&T service.  Here is some background.  I called and cancelled my services and turned in my equipment on 3/2/24.  My billing period is from 2-29 to 3-28.  How in the world can a company bill for an entire month when I had the service for 3 days?  Thi

Question

402

9

In-Ability to login online or view my bill

I am having difficulties logging into my account online. I have contacted support two times already and no one can figure out why I am being logged out instantly after signing into the account. I am also not able to access the online watch function. I was advised on the first call with directv that

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206

2

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Cannot connect to Max with direct tv

I am having problems signing on to the Max App. It seems this problem has been going on for months with many people. Why hasn’t this been fixed?

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154

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bill

I need to discuss my charges. I am overseas and iyou will not let me chat.

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96

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manage equipment

I need to order 2 new remote controls

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91

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New Directv software is awful!

Directv has made software upgrades which are far worse than the previous version. This applies both to the Directv menu and the IOS application. The new version is much more difficult to use and loses key functionality. I assume Beta testing was done but the changes made make it cumbersome to negoti

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706

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Reimbursement Prepaid Mastercard yet to arrive

I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?

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117

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NEED HELP?

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