Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7711)
G
Suspending Service

I suspended my service in Feb. Was told at the time it could be done for 9 months. I asked if I would be notified before it was reactivated, and was told "Yes". I have auto pay. I checked bank account and there was a $238 charge withdrawn on 9/15 (double my normal amount). After a call to Customer

Question

768

5

0

Set up account for my sister for auto pay new customer

Setting up a new account for my sister that lives in New Jersey so she can have set up auto pay trying to get user ID set up and password

Question

83

2

0

Directv Response to My Fraud Claim

After spending hours on the phone with Directv customer service they suggested that I file a fraud claim with the Directv Fraud Department. In order to file that claim I had to provide all of my personal information including copies of my drivers license and get the police involved in order to get

Question

571

22

0

A SERVICE I DID NOT REQUEST WAS ADDED TO MY ACCOUNT

I noticed on my account that a service I did not request and did not know what it was was added. Please remove and refund.  It is called MOVIES EXTRA PACK.  PLEASE STOP THESE INCOMPETENT REPS FROM TOYING WITH MY ACCOUNT.  PLEASE RESPOND ASAP

Question

221

10

0

Closed

Direct tv shut off my service while I was in the hospital having surgery. 😭

I can't believe how direct tv is capable of treating anyone let alone their customers like their employees have treated me for 3 days & 3 night's now. I made arrangements with direct tv and spoke to a nice lady who helped me. I told her I would pay on my bill October third when I got paid. So ev

Question

196

2

0

billing method changed

Due to my husband's health I must now be responsible for paying bills. I would like to make my directv an automatic withdrawal from the bank. How do I do that? (Edited per community guidelines.)

Question

100

3

0

Programming commitment

Why does my programming commitment say it ends 02/22/26 as of my current billing. I have not changed or upgraded anything for years.

Question

122

2

0

My Account

Trying to set up online account with my cell number

Question

109

1

0

My directtv account

I want to create a login but I don’t have my account number

Question

140

1

0

Closed

Update phone call

Has anyone received a phone call about doing an update over the phone? Seems odd to me.

Question

137

5

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...