New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV Account
Learn how to manage your DIRECTV account.
7.8K
All
Question
Can't login to DirecTV.com
I have literally spent hours on the phone and was able to actually login to my account ONCE, and not since. I am beyond frustrated! I get errors saying the password is incorrect (even immediately after resetting it), I'm trying to login using my AT&T login credentials, etc. I've tri
Question
132
1
0
Customer retention loyalty discount
We have been a long time DirecTV customer and would like to know if there is a discount or promo available to us to continue our service and not go elsewhere?
Question
243
3
0
tv issues
why does my tv continue to buffer while watching. check my network setting & it always states it is strong.
Question
191
6
0
can't access Directv website
When I try to access the website on my Imac or Macbook using four different browsers I get this message: An error occurred while processing your request. Reference #219.ad24c317.1729269693.7558c2d3 https://errors.edgesuite.net/219.ad24c317.1729269693.7558c2d3 What does this mean and how do I corre
Question
165
1
0
On demand not working
After update in August tv apps and on demand stopped Techs replace my genie and I got back tv apps still no on demand. It’s been a week I keep getting told that they we start soon. Internet is good all streaming apps work fine. I’m hitting about 30 mbps. So what is the pro
Question
160
1
0
Canceling Directv
I will be canceling my Directv service in a few days, possibly tomorrow. Is it still true that Directv does not prorate to the date of cancelation. Since I have not paid my current bill, (Due on Oct. 26th.) will I have to pay it in full if I cancel 20 days before the next billing cycle starts? As an
Question
233
9
0
AirBNB account
do i need a separate account for each rental (different addresses) or can they all be under1 account?
Question
152
3
0
Billing Dispute
I cancelled my DirecTV service in March of 2020 at a local AT&T store. I returned the equipment on March 23, 2020 and have the receipt to prove this. We moved and started new DirecTV and Uverse service @ our new home. However, AT&T continued to deduct money from my account for t
Question
437
7
0
Still being Billed
We CX Directv of ONE of two separate Directv accounts. We currently kept Directv Stream Acct The ONE Directv Account we cancelled 3 months ago continues billing $116.67/month on credit card automatically. After several phone calls with Directv Support to cancel and stop service for this ONE Acct Wit
Question
129
2
0