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ALERT: If you're impacted by the recent storms in the Houston area, please remember you can access important programming using the DIRECTV app.
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DIRECTV Account
Learn how to manage your DIRECTV account.
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CUSTOMER SERVICE EMAIL ADDRESS
I NEED A CUSTOMER SERVICE EMAIL ADDRESS The DTV rep on the phone tell you that my service change has to be done by an installer. The installer comes and says that my service change has to be done by rep on the phone. Then I get charge $99 for nothing. DTV doesn't do e-mails beca
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Manage account
Anyone else having problems managing their accounts on the website/app, when you want to add programming or add ons? &nbs
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89
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impossible to set up service
Spent 52 minutes on line to set up service. Agent asked if she could put me on a brief hold due to an error message on her computer and she needed to consult a supervisor. A new agent came on line and wanted to start the entire process over again as if I was a brand new caller and had not been tryin
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30
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Horrible customer service
What a shame when you have a valid complaint, you can't even contact a manager. I will be cancelling my service as soon as my contract is up. Why would I call customer service to register a complaint about another customer service rep?? How ridiculous. I
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192
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Cost of Directv Packages After the 2 Year promo
Can somecpoint me to where I can find the actual package costs after the 2 year promo? I've spent a good half hour trying to find the answer with no luck. I alway get the 2 year promo cost. James
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1.7K
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How do I cancel my service??
I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address fo
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75
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Direct tv account
A few months back we switched from Xfinity to att & direct tv. We were trying to save money while running a business from home. A Gemini, genie 2, osprey, and 2 genie minis were installed. We normally have 13-15 devices connected at all times. After 3 weeks of trying everything that was suggeste
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116
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TruTV and TCM on my accounts
On my bill history, it states that I removed TCM and TruTV. These are part of my package and I never removed them. Please reinstate them back to my account.
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36
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Can I log out or disconnect devices not signed in on my Home network
I signed in on a TV at the condo is there a way to disconnect or remove the TV from Direct TV Stream?
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24
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An error occurred while processing your request
While trying to access my DirecTV account for the last couple of weeks, I get the following error message: An error occurred while processing your request. Reference #219.d3403617.1718044307.916fd3c https://errors.edgesuite.net/219.d3403617.1718044307.916fd3c This occurs whether I use Chrome or Ed
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