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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Advanced receiver service credit

My equipment was updated in October 2022 (I am a 25 plus year customer) because directv said it would stop receiving. The cost for ARS ($20 per month) was to be credited after 3 billing cycles. It is now May 2023 and the ARS charge is showing every month and no credits issued. I spoke with customer

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Unjust policy/Theft

Called Direct tv today to cancel my service, I was thanked for my many years of subscribing to them. They tried offering me many other packages including my same one for less money to keep me. I stated I just wanted to cancel and didn't want to hear about any other options. They stated they respect

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Accepted Solution

mlb extra innings

i recently switched from directv to youtubetv. i had paid for mlb extra innings in full for this year. now that i no longer have directv what happens to my mlb extra innings subscription?

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43

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Refund or transfer a DirecTV satellite credit to a DirecTV stream account

Why does it take 45 to 60 days to issue a refund? Why can’t the credit be applied to my DirecTV stream account? Why won’t a supervisor call me when I request to speak to one?

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28

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Reconnect Promo Offer

Not sure what has happen at DirecTV. I have been a continuous subscriber for 15 years.  I received an email that stated I could reconnect with the Entertainment Package at $65 a month + $15 Advance receiver fee + $7 for second receiver and receive a $100 Visa Card no commitment price good for

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52

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Billing/Customer Service

I have been on multiple phone calls for over 2.5 hours total and there is still no resolution. DTV has been overbilling me for receivers and they told me it is Century Link's fault, I set up a call with CL & DTV and after 45 minutes was told it needs to go to a manager, someone would call me.

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51

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Accepted Solution

ATT Direct TV erroneous charge

Dear AT&T/Direct TV, we keep getting charged for pay-per-view movies on our account (DirectTV). It shows children's movies.  We are 89 and 90 years old and have no grandchildren and have not ordered these movies.   We get zero help from the AT&T customer service representativ

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45

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Simultaneous Bally App login using DIRECTV credentials

My husband and I will both be traveling away from home for a week but are not going to be in the same location. Is it possible for both of us to use our DIRECTV credentials to log into Bally sports to watch a Braves game at the same time?

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33

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Closed

DNS SERVER NUMBER

How do I find my dns server number. I also need to find my gateway number too. However, I do believe I figured out the gateway number. Found on att website and on router.

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446

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Password reset Not Working

I have called and no one is willing to help. I have been told more than once that the problem needs to be escalated and I will get a call back in a few mins. after 2 hours I call and i am told the guy who can help me has gone home. I can reset my password but as soon as i try to log back in I am pro

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