DIRECTV STREAM Setup & Equipment

I was sent the device under the beta tester program. I have reached out to support, but no one seems to be aware of the program. The issue I am experiencing, is the device won’t allow the hotels Wi-Fi splash page to open, so I am not able to accept conditions and connect it to the internet. I ha

We have been struggling with our direct tv streaming for months. Cannot pair direct tv remote with tv and they sent us a new remote to no avail.  My family brought their tv and it did not work either.  We need a new box and we need a technician

My Gemini remote was damaged and I can not watch the tv at all. Is there a universal remote that I can buy which will work with my device?

I have connected my DirecTV Genie DVR to my new Insignia Fire TV by HDMI cable. Is it possible to program my Genie remote to control my tv. Currently, I can turn the tv off/on with the Genie remote and after a few seconds, the TV automatically switches to the HDMI port the Genie is plugged into and

The time on the guide lineup in 2 hours behind Eastern time zone How do I update?

Set up a new account

We had a power outage and ever since the Direct TV app is asking for my account email and password. When entering my email it locks up halfway through and stops accepting any keystrokes or input.  Any suggestions? I've cleared the cache on the smart TV, deleted and re-installed the Direct TV a

We just had 1 tv set up for streaming. Now would like to add another. How do you add another smart tv to ATT streaming?

I have a subscription to MAX through ATT. The DirecTV Stream has a direct channel (CH190) for Max, just like there are direct channels for Netflix (CH192), Prime Video (CH193) and AppleTV (CH199).  All of these are separate services that I can access.  Does anyone know how I can get MAX c

We ordered DirectTV Stream back in February 2023 and was told it was "easy to install." Well it is not so we have had everything to install without the ability to do so. What a waste of money! We need someone to come and install so we can take advantage of what we purchased!! How do we make this hap