Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (67)

Relevance
Selected Relevance

Just call them and tell them you want to lower your cost and ask for any deals they have. They are not as good when it was just DTV. Don't let them bully you

 commented 

5 years ago

 to the conversation: 

0

How can I find my contract details?

I'm looking to switch to a more affordable tv plan, how can I find my contract to see if there is a plenty and the date the contract is up?

Question

$10.00 a month adjustment....really? We have been without our choice of local news but more importantly we are missing NCAA basketball games. U-verse you are a JOKE.....exploring other options and no you will not bully us into Direct TV.

 commented 

8 years ago

 to the conversation: 

0

Lost Channels - March 2017

Why should I have to lose the channels that I'm paying for service we need to get this worked out so that we can go back to watching and just some of the program that we were watching

Question

Get my local NBC station back on U-VERSE NOW! AT&T is a big bully & your costumers should Not pay for your inability to come to an agreement! You also could have chosen to allow the station to continue during your negotiations and didn’t!!

 commented 

6 years ago

 to the conversation: 

0

0

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

Question

Why is AT&T acting like a monopolistic bully?

AT&T is not fairly negotiating wtih the local CBS affliate in Madison, WI and we have been without CBS on UVerse for 11 days.  AT&T is a huge company with a huge profit margin (and a small tax burden) that is capable of negotiating fairly with local stations.  It needs to do so.  I pay a lot for UVe

Question

97

0

0

0

@dinglesby  Good for YOU!  You did exactly the right thing and put them in their place.  They think they can bully the customer around and hold them to cancellation fees.  That's why I fought to get the still bloated promotional contract rates with a

 to the conversation: 

0

0

Has anyone had success with filing a FCC complaint against ATT Uverse???

This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

Question

I have tried resetting it multiple times, reset the DVR box, reset the WAP and even reset the router. Try the resets in the following order unless this is the order you used: Gateway (wait for it to bully reboot) DVR WAP See if your wireless recei

 commented 

6 years ago

 to the conversation: 

0

0

TV receiver can’t access WAP

As the title says, one of my three receivers can’t access the WAP. I have tried resetting it multiple times, reset the DVR box, reset the WAP and even reset the router. It consistently says “Gateway/Access Point not found or connection error”. I’ve relocated it to areas that do work with the same re

Question

A business dispute between AT&T and Raycom Media means that I have no ABC affiliate and my local NBC station is also gone.  This is unacceptable! I'm seriously considering  dropping U-Verse,  streaming local news,  and getting Hulu. AT&T is trying to

 commented 

8 years ago

 to the conversation: 

0

0

Lost Channels - March 2017

Why should I have to lose the channels that I'm paying for service we need to get this worked out so that we can go back to watching and just some of the program that we were watching

Question

Can't say I'm surprised but so sorry for your TYPICAL FAILURE OF ATT - MOST ESPECIALLY UVERSE - to provide ANYTHING close to what being charged for. They've been trying to bully UVERSE customers to go away for a long time now, dropping channel after

 to the conversation: 

0

0

Att Error - they are "double dipping"

It has come to my attention that I have been paying for U-verse and Direct tv simultaneously. In February of 2023 we were told that our services would be switched over to Direct tv and U-verse would be cancelled. This was a switch we did not initiate; we had no choice. We accepted the change and hav

Question

I find it very regretable that you should say something so unkind about someone you know nothing about.  I have found your information very helpful in resolving 2 of my issues and I thank you for that.  It is most definately my goal to resolve all of

 commented 

9 years ago

 to the conversation: 

0

0

Uverse

I have AT&T Uverse for over two weeks not and am getting nowhere resolving my issues. 1) my outside cable is still not burried2)  i loose all service at least twice a day because there is no reception3) i was told i would maintain my previous phone number, but was assigned a new one (I know this is

Question

@SOH I only asked as a DIRECTV employee posted just above (constructive) that I need to stop making a fool of myself.  To me, that really shows what the company thinks of their customers.    l you, I canceled DIRECTV and am now enjoyi

 commented 

3 years ago

 to the conversation: 

0

Dropping channels from a bundle

Is the any way to drop channels from a DirecTV Stream bundle? Specifically, OAN. It is a problem for me to support an organization that routinely presents lies and untruths.

Question

Shannon, Directv is the bully in this situation. We, long term paying customers, are losing access to channels we pay for which are owned by various different companies. The single thing they all have in common? Directv. This summer has been one cont

 to the conversation: 

0

0

My Blocked Channels

Over the past three weeks we have lost all but one of our local channels and many more.  Each channel that is taken down by AT &T says "it's in the best interest of their customers".  How can the removal of so many channels be in our best interest?  We pay a ridiculous amount of money for TV service

Question

I don't think the average consumer realizes that if Nexstar is trying to pull a monopoly on the stations and ups their price beyond what is a reasonable increase, the only party that loses is the customers! This is more than losing a channel. Those i

 to the conversation: 

0

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

Question

When AT&T absorbed DirecTV I'm sure Nexstar was kicking their lips, now dealing with an almost 200 billion dollar organization. Everyone wants their dollar's worth. Yes I do believe that article, and the strike by AT&T employees in the southeast tell

 commented 

6 years ago

 to the conversation: 

0

0

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

Question

psoftkidd - Recording takes precedence, It will interrupt a blocking TV.Also, if you try to watch an HD channel & one is not available, you can override it.Some people get 4HD if close enough to the VRAD. But, the fourth cannot be on the DVR. Locate

 commented 

12 years ago

 to the conversation: 

0

0

Can one reciever be designated SD only (for kid's bedroom)?

I'm thinking about getting Uverse but I'm concerned about only having 3 HD streams. I'd like to have the reciever in the kid's room be SD only. Is this possible? I don't want to be recording two HD shows and then not be able to watch a live HD stream because the kids TV is using the one HD stream th

Question

John I feel your pain, I spent almost 5 years playing games with AT&T and they're not only bad phone services but bad customer service I finally told them to kiss my a$$ and went to verizon. Best move I ever made!! Lower prices for better service and

 to the conversation: 

0

0

I need contact executive customer service info please

I just posted a little while ago here but I was just wondering does anyone know of 1-800 numbers or executive customer service numbers where I can get speedy service without having to yell at the stupid voice recognition guy then to a customer service rep who can't really assist me with my issues?

Question

Not Satisfied.

My account was just suspended and I had two awful runins with some rude representatives. I was told that a different department would restore my service and give me more time to pay bill. All I was asking was to extend it til 4/26 thats all. I'm a working single mom and all I want tp do is keep the

Question

235

1

0

0

Cheating poor customers

I signed up for a Uverse bundle during the month of september (They set up my service on the 22nd) When I signed up there was a promotion that gave away a electronic device. I signed up for a Xbox. Now its been 2 months, and I have contacted att numerous times (Phone, email, chat) to get different r

Question

338

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?