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How do I get the rest of my reward? Contracted for $150, they sent $50.
As the title indicates, when I signed up for TV and Internet service, I was promised $150 in rewards cards. I received a letter today (and subsequently checked the account rewards online) and only indicated $50 was forthcoming.Who do I talk to about getting the rest?
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U-verse TV Account
techs should never take old equipment my guess is it was a 3rd party contracted installer
Equipment return
I recently moved and had my service transferred.My technician gave me a new box and remote.He took the old equipment and now I am being asked to return it.Now what?!
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Thanks! Should I call DirecTV or the contracted service Multiband that is on the reciept?
DECA or Wireless, Not both...expensive mistake...
So I just had my system installed today, and I found out something interesting. Even though I have both H24 boxes, which the DECA system works great with, apparently the HR24 HDDVR can only utilize either the DECA or the ethernet jack. This means that if I want to use ON Demand via my cable intern
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How much do I deduct since all of the my contracted channels aren't available.
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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And almost entirely contracted with local installers and not directv employees
Change
Today we were waiting for a tech until 1:30 the appointment was from 8 to noon. Tech call around to tell me that he was far away and I was going to be at least an hour for him to come. At around 1:30 I call him back. His car is broken couldn’t come. If I didn’t call nobody would’v
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How much do I deduct from my bill since some of my contracted channels aren't available?
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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This is an interesting topic. The blackouts of replays seem to be inconsistent. Most NHL replays, for example, on the RSN's are not blacked out, but 20 year old baseball games on YES or SNY are. I'd bet that U-Verse is following a rigorous set of con
Sports blackouts on non-live sports shows
I've complained about this in the past and was told it was just a fluke or a one-time programming error. Obviously that is NOT the case. Why are non-live sports shows being blacked out? Either someone doesn't know what they're doing or the programming is blacking out everything with a sports team na
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The channels are still charging DTV and all other providers the contracted price for their content so how is DTV suppose to lower their rate?
Current times
Wondering if directv is considering lowering people’s bill during this crazy time in the world! I know that some people will consider leaving or another tv source that might step up! I’m hoping that’s directv! Been a customer for a long time and would like to stay that way!
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If you cancel while still under contract the ETF will apply. DTV is still providing the contracted satellite services and has no control over what your ISP can suppy.
VOD Buffers
According to the DTV web site I should be able to see VOD for movies and network channel. The minimum stated is 750kb with 2Mb recommended. I have 2.78 MB DSL and it buffers no matter what the content. This happens on all three of my receivers. I have no problem with Netflix or Am
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Be that as it may, but what moots everything is the statements indicating a negative balance and representations that a credit was being sent via a contracted issuer w/ Directv.
Refund From Account Closure from Dec 2020 Never Received
I have attempted numerous times over the past couple of years, including being on the phone w/ account representatives for more than 2 hours now today, to secure a refund from Directv after canceling my service. Apparently, Directv uses Citibank to issue the refund. But Citi does not have a r
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I would like to know my options for cancelling my services for AT&T's breach of contract for failure to provide the contracted channels with my agreement. [Edited to comply with Guidelines]
Lost Channels - March 2017
Why should I have to lose the channels that I'm paying for service we need to get this worked out so that we can go back to watching and just some of the program that we were watching
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@AsherBaby You need to contact building management, landlord, building owner, etc. for the system operator they are contracted with.
Directv & Alexa on a corporate account
I live in an apartment complex that has a directv corporate account thus I do not have access to aa account making my fire tv almost useless with Alexa. Please provide a fix for this.
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I was happy too soon. Contracted installer arrived, without the equipment, and without the knowledge. He didn't understand the concept of the client/server, but was very friendly. I guess I will wait for DirecTV to call me.
HR34 Order Placed, but, am SURE they have it wrong...
Someone sanity check me here. I'm coming back to DirecTV after more than a decade away. I've had FITS getting this order placed. I have 3 HDTV's. I have successfully gotten the HMC (HR34) ordered for my new account. I requested that I have the capability to add 2 more HDTV's as clients off the HMC.
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@NBVACS wrote: With Nextstar removing channels from the lineup I’m Contracted for I expect that you will reduce the rate and credit my account since you can’t meet your obligation to provide the 300 channels I am paying for. What rebate will be give
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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What the heck is going on with this missing Channel/service? Are customers pawns in your negotiations? Will I get a rebate from AT&T for not receiving contracted service? When will NBC come back to the channel line-up?Susan
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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There are no permanent discounts for Uverse (employees, AARP, military, etc.). There are temporary discounted rates that expire within a contracted time and must be renegotiated from time to time.
SENIOR CITIZEN DISCOUNT
I am 69 years of age. I am told that AT&T has a SENIOR CITIZEN discount plan; may I know the particulars of this plan?
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so now u break the contract on what i contracted with u to deliver and when u don't deliver it u want to charge me? seems like u broke the contract, not me
NewsMax
NewsMax - i watched and almost dropped when OAN was dropped. If the decision to drop NewsMax is made, thats it, i am out of here, never to return. U guys are functioning with an old model of entertainment and appear determined to kill it.
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Accepted Solution
Official Solution
For U-verse, this info is available under the 'TV - Uverse TV' section of your bill. If for DirecTV (which I haven't had in quite a while), I remember the contracted discount period being well defined on that bill, as well.
How do you find when your 2-year contract is up?
There's been no answers anywhere. It's ridiculous how hard it is to find. Where exactly do I go to find this info?
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What did your apartment manager/landlord say about this? Is your building contracted with an MDU-provider? If yes, then DirecTV won't touch this. If no, then your manager/landlord must fix this by working with DirecTV's MDU department to reclassify
AT&T says MDU ... but it's a nonsense.......
For the last 2 months, going to 3 months I am trying to get a DirecTv installation. I was at Costco when I tried to sign up for the service and it was when MDU Restriction appeared. I called the supposed dealer for the property I live and they said and say they do not manage our property. After to
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Dollars. $17.00 since I contracted for U-verse. This month it is $10.00 more.
jerry+deb+bren+jude
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Why does my bill change every month?
Why does my bill change every month? After 5 yrs I am almost ready to leave for good. Anyone feel my pain? All I want is the same stuff for the same price, no offers , no extra frills for 90 days just good service with consistent billing . $200 a month for Uverse 300 bundle ? Are you kidding me? Ple
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