Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (143.5K)
Can you post them on YouTube?
Can you post the CIC (DIRECTV Customer Information Channel) Videos on YouTube, if you please!
Question
•
DIRECTV Equipment
How do I get my money back, that you admit you owe me, from you?
I cancelled my account in June of 2019. You charged me a non-returned equipment fee of $160.65 on July 30, 2019. I have, and have given you, the return receipt from your preferred returner UPS a dozen times now. This receipt is dated July 7, 2019. You received the equipment, waited 3 weeks, then cha
Question
•
DIRECTV Account
I choose you. You abandoned me.
In your company, I do not know fair, do not know the complaint, feel you are cruel, customer service, forum, slim. Can you see my presentation, maybe I think more. Not in the hair forum ,,, free charge, customer service deceptive, you closed my phone, closed my ID, I have no way to see ,,, I want to
Question
•
U-verse TV Account
You cancelled Max, I cancelled You!
After many years of service and paying you $140 a month, on top of what I pay ATT for wireless unlimited for multiple lines and Gig Internet, You cancelled Max on me, for no reason. Then offered to reactivate it at $16 per month (plus fees) Thanks, but No Thanks. A company that acts this way is shor
Question
•
DIRECTV STREAM Account
Please do tell...who did you talk to? What group? You are lucky or said a trigger word?
Why did my monthly U-verse bill increase if my promotion hasn't expired yet?
When I signed up to the u-verse service with AT&T we agree on a price of $129 per month plus tax for 12 months. I am into my 8th month and they billed me $130 instead. I called them and they said because they are in a highly competitive business and costs is going up. I asked them if I lost my job m
Question
If soft padding is your biggest issue, you are a very lucky man.
ALL of my recordings start early, big hassle to fast forward every time
When I schedule a DVR recording for a specific time, my DVR always starts recording one or two minutes early. It is a big hassle to always have to fast forward my show to start watching it. Who is the incompetent engineer at ATT Uverse who can't start a recording on time? This is ridiculous!
Question
installers are in short supply, you got lucky most appointments are 3-4 weeks out for new service
Directv
My house is currently set up for directv the last people that lived here had it till they left I’m kinda in a time crunch because today is only afternoon I can be around in there time but there saying none of the installers can get here till tomorrow to do it just wounder if someone had a way around
Question
Then you have been lucky as the DTV app is not made to run on Kindles.
directv app on the kindle fire HD 8 tablet
I can watch the directv app on my older kindle devices but when I try to download the app on my new kindle fire HD 8 tablet I am told this device isn't compatible or the app is currently unavailable. Why can't I get this app and is there a way I can watch directv on my new tablet?
Question
Yeah, there are not many channels broadcasting with DD 5.1 with SD service. I'd say you are lucky that you even found one
Dolby Digital Sound
I have a Directv R15 SD DVR. Right now, I'm only getting 1 channel that has Dolby Digital, STARZ. Any setting that I'm missing or is Dolby Digital mainly available with HD service? I'm using S-Video and Digital Optical Audio for picture and sound.
Question
You can CANCEL but they will NEVER STOP CHARGING YOU!
I see few of the similar posts but here is another outrageous case. I called in to cancel my service in July and shipped in the equipment. I realized that ATT was charging me in my credit card from Auguest to October so I get on the chat with an agent. The agent appologizes and says that she can
Question
•
U-verse TV Account
well rats,,,, lucky me
HD Guide
I live in the Salt Lake City but, I still don't have the new HD guide. Do I have to be connected to a phone line to get updates? I was suppose to get it yesterday.
Question
I’d say you should count yourself lucky you received a $300 reward card. Most of us told about the $300 reward card only received $200.
Executive Escalation or Legal Dept regarding possible Breach of Contract
I need to direct my escalation to the Executive Resolution team or I will have to take this matter legal. I responded to an offer to upgrade my service to add DirecTV. I was offered $300.00 to upgrade; once I found out how much my bill would increase, I refused to upgrade my service. The sale rep
Question
@Ludwick577 You appear to be one of the lucky ones? Must just be living right!
Wrong local channels
have had the service for about a year and the area I am in should have the St. Louis market for the local channels. For some reason, when we got up yesterday, we now have the Paducah Ky local channels! I spent several phone calls and about three hours on the phone with various folks and they really
Question
Consider yourself lucky if you lose sound on the Faux News Channel and even luckier if this garbage generator channel disappears altogether…..
FOX NEWS .... NO SOUND
Directv Stream. Please turn the SOUND on FNC, Channel 360. Geez, you guys are having so many problems.
Question
SO YOU CAN NO LONGER STREAM ON YOUR LAPTOP HUH AT&T????????????????? AWESOME
Apparently according to the steaming page of U-verse, above the viewing window (which I promise you has not been there that long) reads the following: " Streaming via browser will no longer be available after October, Download the U-verse app for you IOS, Android or Amazon devices to keep streaming.
Question
•
Watching U-verse TV
Consider yourself lucky that the only damage here was to some of your equipment and not your life. Glad you got it figured out.
At a loss.....
I recently had my hd dvr go out upon further investigation I noticed my tv was also not working correctly. I took my big screen to have it checked out and it appears that he stated there was some type of power surge that damaged the video board. I came home and since i had no tv in my room anymore
Question
You can watch any DTV channels just not local channels and you got lucky as this has been in place for almost a year or more.
Directtv in my RV
We have a Wineguard Traveler in our RV and we take our receivers with us when we travel. Every time we change states, I have to call to get the local channels changed. It takes a great deal of time to get this done, because the automated system does not recognize anything to do with changing local
Question
Traditional cable/satellite providers are losing subscribers. You're lucky they offered you any discount. Streaming providers are raising rates, too. Good luck with your next provider.
How do I send a message to upper management over what poor service and high prices are forcing me to end service after 28 years
I have been through a living (Edited per community guidelines) over the past 45 days with Direct TV jacking up my rates by 35%? I have been through many problems over the past 28 years and thought this was better then cable. For awhile it was but recently your prices have become outrageous. I was in
Question
Awesome, maybe you will be lucky and get the Genie 12! 🙂
Jjmyers509
commented
6 years ago
to the conversation:
0
0
Install
Got a link to check on my installation. It says I should receive my equipment on December 31, 2036
Question