call in to make a payment of 21.53 on dtv account, and I asked rep what other promotions were out there, she put me on hold and I received a notification from Equifax about a hard inqury, I asked if she ran my credit and she admitted she had tp run my credit to check on promos. I immediately asked f

AT&T ran the U-Verse cable past my house a year and a half ago and yet they still deny the service saying it is unavaible. Why would AT&T spend the money to run the cable to add new customers, but then deny the service. It makes it seem like they just dont wan't me as a customer because it took them

I'm trying to stream from the app and this is what it tells me Looks like we ran into a problem someone is already live streaming or a receiver is in use

This seems to be an ongoing issue. I am trying to watch Fox New 360, using my computer. I typically get this message. Sorry, we ran into a problem. Please restart the video player. What is strange, all other channels work great, and no Error message. Seems strange to me.. Is DirecTv blocking F

Based on news stories like this one (https://www.mlb.com/rangers/schedule/programming) that clearly said the new Rangers Sports Network would be available on DirecTV Stream, I signed up. But after I got it, there was no Rangers Sports Network or Channel 677 in my list of channels (I have the Choice

Screen will randomly go black Then come back. Often the screen will go blank then a direct tv connect screen comes up. To pause, fast forward, change channel, and to even turn on lags about 20 seconds. I have changed the batteries in the remote as well.

Since about a week ago, our Direct TV DVR has been recording random shows from Cartoon Network and recently, our local CBS affiliate WRAL.  We have a lot of shows we DVR due to our work schedules and these 'random' shows have caused a few of these shows to delete prematurely. I went into the schedul

Noticed while recording 3 shows and watching another, trick play would not work.  I assume that since all 4 streams are in use the DVR has no place to buffer.  No biggy just glad I know this so I can schedule recordings accordingly.

We have DirectTV Streaming with a connected DIRECTV STREAM Device (Certified Restored).   One of the TVs will randomly turn on around 4:00 a.m.  I checked the power on and power off settings on the TV there are no times set. This is also the TV that shows a weak or no signal when we pow

Our receiver has randomly refreshed itself twice today and stated 3 rooms need to be deleted. Why/how is this happening? Btw bedrooms are part of service.

My DVR Randomly Turns Off uncommanded? Then display on TV asks you to press OK to watch TV? Why is my DVR ramdomly turning off uncommanded?  It will happen 3-5 times per day?

JUST UPGRADED TO THE 4K GENIE RECEIVER 2 WEEKS AGO, EVER SINCE TV RANDOMLY PAUSES FOR A FEW SECONDS. NEVER HAD THIS BEFORE UPGRADING OURRECEIVER. HAVE RESET RECEIVER, UNPLUGGED, RESET MODEM, NOTHING HAS HELPED!

For the past 2 years I have used my RC24 remote control in RF mode to control a H20 receiver located 2 rooms away. The H20 developed a problem and was replaced by a DTV tech with an H21-200. Once everything was programmed, the range that the RC24 will operate the tv is in the direct vicinity of the

I have been annoyed by my DIRECTV Stream box randomly shutting down in the middle of a program for no reason at all. This is very disturbing, and it gives me a good reason to cancel my service if it continues. I am not going to pay $175 a month for this crap if it keeps occurring. 

What is the bluetooth range of the C71KW-400 Cable box? If the bluetooth range needs to be extended, is there a bluetooth range extender that works well?

I have 9 DirecTV boxes at home. 6 of them are genies. We have a sports bar setup in the basement and I have issues with one of the TVs in the basement. One of them constantly freezes at random times. It happened recently while trying to watch football. It was also happening while trying to watch

I am new to Directv and its DVR, so forgive the newbie question.  Why does the DVR record shows that I have not scheduled, specifically things on the PPV channels?  I'm guessing it's part of the "You Might Like" feature.  Is there anyway I can adjust the settings or control what is being recorded? 

Directv replaced my HR22-100 (mfg. date of 3-13-09) receiver with the same model HR22-100 (mfg. date of 1-5-10) this week. I installed it and changed the remote to RF and found that it only works in my living room. When I take the remote to other rooms it will not work, not like my older receiver (3

How can I fix this issue? While watching DirecTV channels randomly change, the DVR randomly records shows and turns system off.

We have a Rang Extender for our downstairs.  The TV we have downstairs it's WIFI is connected to the router upstairs.  There are connection issues, TV picture is pausing and breaking up.  We want to change the WIFI connection on the TV to the Range Extender.  How do we do that?