I have been experiencing a strange problem with my DVR.  It seems that at random times I start it get red lines in dark area of the picture.  I had this problem when I still lived in California, but it rarely happened and I was concern. I recently moved to Texas and bought a new TV and the problem s

I have MRV through my hard wired home network and recently encountered a strange issue. I have an HR 20 and an HR 21. The 21 can see the 20 but the 20 can't see the 21. I can access both playlists from the 21, but not from the 20. On demand is working on both. Any help would be greatly appreciated.

I have 2 hughes Tivo and 1 R10 at home. For some strange reasons, whenever my A/C or Heat comes on (which draws more power), I looses signal on 1 of the 2 connections on my R10 (searching for signal). My older hughes TIVO receivers had no problem at all. I have added a voltage regulatr for the R10,

My son, who has a HR20 HD DVR just like me now considers me to be his personal DirecTV Technical Forum:0)He called me last night with a strange issue with his HR20. He was recording American Idol last night while watching other programming. Around 8:00pm the audio just died on the channel they were

Hello,I have a strange issue that is some what annoying. I'm using an H20 receiver connected to my HDTV via HDMI. When my TV is set to receive the audio from the HDMI cable I get high pitch tones that vary in freqency and volume from channel change to channel change. This only occurs during the chan

I received an email with the subject "Signal degradation detected – Complimentary Service Tech Visit". When I contacted the 1-800 number, I was told that they could find no record of the email being sent to me.  Please advise.

I have the HR22-100, haven't had it that long, less than a year.  But there are two issues I've noted.  1.  When the HD-DVR is in pause and it goes to the screen-saver mode, the paused image "flashes" through the screen-saver screen at raqndom intervals. 2. The other issue is this unit does not hold

I was able to connect and activate Showtimeanytime on my smart TV with no issue. The problem is that sometimes when I'm in the middle of watching a program, the wifi will have what I call a "hiccup" and it gets disconnected for a fraction of a second. No biggie, but when wifi is immediately restored

I have an R22 and occassionally it will make a 'spooling' noise, similar to what dial-up internet used to. I shut the power off to the receiver every night, and although it's plugged in, I can sometimes hear it even with the power off. Mostly it's when it's on though. Was wondering if it's time to r

When watching my cable channel news station that and a number of stations suddenly were not available and asked to call a toll-free number.  When I called it I spoke to someone who said it would cost a one-time $1.99 fee to turn it back on.  Gave a cc# and instantly the stations were back.  Afterwor

I have a very strange problem and hopefully someone recognizes this, or maybe can confirm how the off-air tuner works on the HR-20-700. (This is the model with the built in ATSC tuner) I can't record two HD off-air ATSC channels at the same time, or if I am currently watching an off-air channel and

Hello - I have a Genie HR54 and two wired minis - one 1080 and the other 4K. We usually watch the minis, mostly the 4K. Recently, the 4K mini has stopped responding or is erratically responding to the remote. There is often a very long delay between pressing the fast forward button and having the

This is the weirdest issue yet. We were watching DIRECTV Stream on a C71KW-400 box and suddenly, the picture froze and it started playing what sounded like video game music. The music would start over every time we changed the channel and then the channel would try to play, but then the music would

My receiver in my bedroom started getting a garbled signal after a storm this past Saturday.  The receiver is an R15-500 that I have had since Early 2006.  The signal meter showed high strentgh and diagnostics came up with nothing.  The DVR still worked so I was just watching stuff off of there the

am trying to get locals on my camper dish that sits in my driveway 100 yards from my home.  locals are showing other direct channels which i get on the correct station also. example my ABC channel local is showing USA, but USA is also showing USA.  this is only happening with my locals.  my in house

It was showing two commercials at the same time. Now the audio is breaking up to where it's impossible to watch or listen to. All my other HD and SD channels are working fine.

I recently purchased a new Panasonic plasma TV and ever since hooking up the receiver I occasionally hear an unusual noise - almost a metal on metal sound - coming out of the speakers of the TV.  It doesn't occur when I watch DVDs or play video games.I have it connected with a new HDMI cable.  Any s

Hello. This problem began shortly after installation of 3 standard receivers (D12-300).The issue I noticed was that when you would set either favorites 1 or 2 it would remove some channels on it's own and add other channels on its own. Wondering if there was something that I or D* could do I called

i connected a second hr 22-100 dvr to my wrt 400n router via hardwire cat 5 connection. but when i go to advanced setup and run the test to connect to the internet the ip address ok, subnet mask ok,, default gateway ok, d.n.s ok internet connection error 62 it should be connecting. network services

Alright - DirecTV tech support was unable to help me, I thought I'd try here before I shoot my television. This afternoon, my television screen split in 3. There are two vertical lines and the picture appears 3 times on the screen - distorted, of course. I thought maybe this was an issue with my tel