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Dish left by previous tenants of new apartment - What to do?
Just moved into a new apartment and on the back side of the house is a DirecTV dish. A couple questions: 1) Does DirecTV want it back? 1a) If yes, can we simply call them and have them take the dish away? 1b) Will this cost me anything at all? 2) If no to question 1, what are my
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DIRECTV Equipment
Yes, that's how it works. Dish and wiring are part of the house and stay with the owner. If your tenants didn't get your authorization for this installation, that's between you and them. Clearly, they never should have been allowed to install this st
Removing Dish and wiring
Hi. My husband and I own a house and rented it out to a family. We didn't know it, but they had a Direct TV dish and wiring put into the house. There is wiring in all of our walls! When our tenant moved out, they left everything behind. Now Direct TV won't remove the dish and wiring since it belongs
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I understand that forcing tenants to use a service company is illegal, yet many apartment properties are still doing this.
Signed a 1-year contract and then AT&T raised price
I was going to cancel my service in December last year, but when I called to cancel, AT&T offered U200 for a certain rate for 12 months in exchange for me signing a contract for one-year. So I agreed to keep AT&T U-Verse for 1 year and pay that set price. Subsequent to our agreement, AT&T raised th
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Accepted Solution
Claim for what? Either you as building owner or those prior tenants own those dishes. Directv has no responsibility for them.
How do I file a claim for property damage?
I own an 8 unit building. My current tenants do not have direct TV and there are 2 dishes on my roof. I have contacted customer service and the number for claims which mentions right on their voicemail that they do not take claims for direct tv though it is the only number I can find for claims. Ple
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if you rented to tenants then your beef is with them not directv,
DIRECTTV DISH NEEDS TO BE REMOVED
We did not approve the installation of this dish, and we want it removed. DirectTV couldn't care less that they installed a dish on a property NOT OWNED by the customer, even though their stated policy is that permission is required. They ask ONLY if it is an apartment or has a unit #, and th
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(Edited per community guidelines) (Edited per community guidelines) against AT&T. Boom! Done! I own a property in TN and my found this same issue with my property. I even have written into my lease contract for my tenants that no holes or drilling wi
ATT Installer Drilled a Hole Through My House
I am so upset that the AT&T installer drilled a hole through my family room wall and all the way through the exterior siding of my house. This is detrimental to the value of my home and destructive. No sealing was done, just a hole through my house. Customer service heard my complaint and never resp
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Not from us. And DirecTV wouldn't really know, either. You would need to ask those tenants if they're actually using their dish or not.
Apartment complex with multiple dishes
We have a number of direct tv satellite dishes scattered throughout our apartment complex. Is there any way I can find out which of the dishes are being used and which have been left behind by tenants that have moved out? Trying to clean up the grounds.
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Nope, but if you send a note to the tenants to tell you they are having problems then disconnect each dish one at a time then wait.
Apartment complex with multiple dishes
We have a number of direct tv satellite dishes scattered throughout our apartment complex. Is there any way I can find out which of the dishes are being used and which have been left behind by tenants that have moved out? Trying to clean up the grounds.
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Tell you tenants to notify you if they lose service then disconnect them one at a time and wait a day or 2. Hopefully nobody is on vacation.
How do I determine if a satellite dish in non-functioning?
We have several dishes on the rooftop of our condo building. Do I call a DirecTV tech person to determine which ones are non-functioning/not in use so we can remove them? Or can our electrical handyman determine that and if so, how?
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Right. DirecTV won't touch it. It's part of your house. If you didn't give the tenants permission then you should withhold the removal costs from their security deposit.
Removing Dish and wiring
Hi. My husband and I own a house and rented it out to a family. We didn't know it, but they had a Direct TV dish and wiring put into the house. There is wiring in all of our walls! When our tenant moved out, they left everything behind. Now Direct TV won't remove the dish and wiring since it belongs
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Because you're suspended account was still for your old address, once the new tenants had their service installed there was no where for your account to go except to be cancelled. AT&T will only provide uverse service to a single address. That means
I followed Uverse's instructions and they canceled my account. Not Paying My Bill!
I sold my house in late Feb '15. I talked to the Transfer people and siad we were buying a new house and to confirm Uverse service was available, and it was. i told them we are doing extensive renovations to the house and it could be a number of months before we could move in. That was fine and t
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How to return Direct TV equipment without account number
We have rental homes and apartments. Tenants leave many things behind including rented equipment. The local UPS store refused to take them without an account number. What can I do with the equipment?
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DIRECTV STREAM Setup & Equipment
@mscasey wrote: I HAVE TALKED TO MULTIPLE PEOPLE THIS WEEK ABOUT UPDATING MY SERVICE ADDRESS. THESE THINGS HAVE HAPPENED. a MOVE ORDER WAS PUT IN. I DIDN'T NEED A MOVE ORDER BECAUSE I WAS JUST MOVING BOXES. DIRECT TV HAD ALREADY COME TO SET UP THE HO
DIRECT TV CHANGE SERVICE ADDRESS
I HAVE TALKED TO MULTIPLE PEOPLE THIS WEEK ABOUT UPDATING MY SERVICE ADDRESS. THESE THINGS HAVE HAPPENED. a MOVE ORDER WAS PUT IN. I DIDN'T NEED A MOVE ORDER BECAUSE I WAS JUST MOVING BOXES. DIRECT TV HAD ALREADY COME TO SET UP THE HOUSE AND SATELLITE AS IT WAS A RENTAL HOUSE. IT HAD BEEN EMPTY SO I
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Constructive I completely disagree. DirectTV does have the responsibility to make sure the requestor has authorization/ownership. Their own policy states that tenants need to have permission, but they don't bother to have appropriate steps in
DIRECTTV DISH NEEDS TO BE REMOVED
We did not approve the installation of this dish, and we want it removed. DirectTV couldn't care less that they installed a dish on a property NOT OWNED by the customer, even though their stated policy is that permission is required. They ask ONLY if it is an apartment or has a unit #, and th
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@Bree26 Do you live in a townhome, condo or gated community? The only reference I can find for "AT&T Connected Communities" is the following: AT&T Connected Communities will help improve its value with as little disturbance to you, tenants and bui
High Speed Internet Equipment Fee Promotion being taken away
I received an email this afternoon saying that the high speed internet equipment fee promotion, which was part of the agreement I had when I signed up for Uverse service in Sept. 2014, was being taken away because I didn't meet the criteria. The email listed not being a part of an AT&T Connected Co
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Forced Choice of Services
I live in an apartment complex; the property manager has forced all the tenants in this complex to get Dish Network as the television services; we aren't allowed to choice who we want as a provider; are there any rules that prohibit them for forcing us to get a particular service?
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U-verse TV Account
just like they charge installation fees to set the dish up, they should offer a service to remove it. When you have a property for rent, tenants don’t take the dish with them; leaving the landlord with responsibility to remove etc.
dish satellite removal
why is there not a service/option to have satellite dish removal once customer ends contract?
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you own the dish toss itout, the receiver may need to be returned but that would be the previous owner/ tenants problem if you could post the model number of the receiver then @Juniper could tell you if it just needs to be recycled
Return equipment
I had a Direct TV dish and receiver removed from the roof of a house i bought. I am not a Direct TV customer nor was the previous owner. What do I do with this equipment?
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Apartment complex with multiple dishes
We have a number of direct tv satellite dishes scattered throughout our apartment complex. Is there any way I can find out which of the dishes are being used and which have been left behind by tenants that have moved out? Trying to clean up the grounds.
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DIRECTV Equipment
Bottom line your tenants gave DTV permission to install their system so it is up to the tenants to remove it.
shannon02
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2 years ago
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Removing Dish and wiring
Hi. My husband and I own a house and rented it out to a family. We didn't know it, but they had a Direct TV dish and wiring put into the house. There is wiring in all of our walls! When our tenant moved out, they left everything behind. Now Direct TV won't remove the dish and wiring since it belongs
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