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Why do they call it customer service?

I have Uverse U450 and Internet. Every year the promotions expire and my bill jumps $50. Every year I have to argue and waste time to renew service at any near the same price I have been paying for 7 years. Every year the billing department screws up the new service fees and over-charges me. Every y

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Got a weird call saying it was Directv?

Just got a weird call saying they was Directv,I hung up. Is there a phone scam going on like this call I got? TIA

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Why Do they NEVER do what they promise you when you call Customer Service?

This happens every time I call Cstomer Service! I have been a customer for many years (back from the Bellsouth days) and every year I have to make plan adjustments when my bundle runs out. I spend at least 1 1/2 hours in the phone 2-3 times to try to get something I can use.. Then PROMISES are made

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phone call

Just received a phone call saying that DTV streaming is updating service and in 2 weeks my current tv’s are only working at 25%. For a fee of $10, they will upgrade the system to work properly. I am very suspicious, is this a scam or not? And, they will not just apply the $10 fee to the bill. They

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Sales Call

I just received a call from someone saying they work for Direct TV and said they can get $30 off my bill because current customers are complaining how they are over charged compared to new customers. Is this a scam?

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Got a call from Directv

I had someone call and say they were calling from directv about a special deal how can I verified it was legit ?

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Anyone else no longer seeing cozi tv programming? I'm a Murder She Wrote junkie, and since a few weeks ago, it isn't airing anymore on FETV.

 to the conversation: 

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COZI TV and/or FETV

Is there a timetable (or possibility for) COZI TV programming to become fulltime on channel 578?

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They lied!!!!!

I am finding out here lately after having been with them for about 4 months that they including the installer have lied to me from day one!   I asked both the people that I initially talked to when signing up with DirecTV and the installer who came to my house about the weather affected the service.

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Scam Call or Not

Yesterday, 12/12/20, I received a phone call from 1-844-962-3879. This call went to my voicemail. The voicemail indicated they were from AT&T Direct TV and they wanted to let me know that my account qualified or 50% off and in order to obtain the discount I had to call them back on the number I

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discount call

received a call from some people claiming I can get a discount on my bill for the next 12 months without any contract etc. When I didn't answer the way that they wanted, they hung up.

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Telemarketing call

I received a telemarketing call they left a message that we were eligible for 50% off our tv bill. Would like to know is this correct or a scam

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Did you call me

Did you call me? I recieved a call stating they were directv and that the satellite was going to be moved and wanted to continue the conversation. When I suggested they speak to my husband they dropped the call.

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Phone call

Phone call recording claims its AT&T it told me Satellites have changes and I need to change the location of the dish however I do not use Direct TV my relatives do and its doing great. If the Phone number is real I have it if you need it.

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Directv call offering hbo

Got a call from a guy [EDITED per Community Guidelines] saying he was from directv and i was getting hbo for 3 months for being a loyal customer and it would activate later that day. I called to verify no record of that offer. I call back that number and it says directv please hold for next agent ha

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Receiver Phone Call

Our DVR now makes its phone call every day while in the past it has been only once a week. Has the call policy changed or is there a malfunction in the system?

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Charges-over two years and they can't get it fixed right!

So upset right now.  In 2017 we cancelled our service and returned the equipment.  I have called multiple times between then and now because they keep trying to charge me. Most recently I called in December, everything would be fixed I was assured.  Now they have turned around and given my account t

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Scam call I received yesterday

I received a call from a call center yesterday. The man said he was calling about my tv services. I asked what services I had and he said Directv. So I thought there was a chance it was a legit call. He then said they needed to ensure I was getting all my channels and that I needed to turn on my tv

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Service call cancelled

I had a service call scheduled to switch back to Uverse from Direct tv this morning. Direct tv turned off the service as scheduled . I called Att uverse and spent over 2 hours on the phone because the tech never showed up. They said there was a glitch in the system. Now I have no tv service and have

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Just got a call from someone saying they were from AT&T

Said they needed to update our receivers and that they were going to give me a $30 credit on my bill every month for the next two years but they wanted me to send them $160 now that I would get back in 2 months. Total scam!!!!

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spurious incoming call notifications

I changed my telephone service plan friday and got caller ID. Since it became active, I get an incoming call notification with no info, with out the phone ringing. they are logged as "4/22 8:00pm". these have been occuring about every 30 to 60 minutes. an actual phone call is working correctely with

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