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Will do thank you. I will check it out. I don't want any new contracts and I may cancel the protection plan as I agree it's probably not worth it.. You are a treasure trove of information,thank you so much!

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When & If You Cancel Service

If you decide to cancel your DirecTV service don't do it in the middle of your "month". If you cancel anytime before the end of your service month they will not prorate your payment and give you a credit. If for instance your service month is 3/8/2020 to 4/8/2020, cancel your account on 4/8/2020. He

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DawnGwin - after trying to find a solution to my recordings disappearing I saw your post. I specifically recall having Frozen and Life of Pi recorded. I also recall having National Treasure and McFarland USA recorded. McFarland I've recorded three ti

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Why do some of my DVR recordings disappear?

I record "The Voice" and other singing shows.  For the past two or more weeks the performance recordings disappear from my DVR (before I get a chance to see them) when the next day's recording of the results show begins.  I have over 45% space available on the DVR.  There is no one else around to ma

Question

As my buddies at Crutchfield say: The term used to describe TV screen shape is "aspect ratio" — conventional TVs, and some small LCD HDTVs, have a 4:3 aspect ratio; widescreen HDTVs have a 16:9 ratio. TV shows also typically have a4:3 or 16:9 ratio. 

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Question about Aspect Ratio

Why did yall cut inches of the standard def tv service. Someone buys a 42" tv and thanks to u watches a 38" picture. It's b*******. I'm sure yall remember when the pic was full screen, yall are all old enough to remember that. And even though we do have HD service when I switch it to the same channe

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Accepted Solution

South Florida’s 9

I do not have access to a free local channel. The channel is WHDT-TV / south Florida’s 9. It is a free channel…should be channel 59 by what this article states. I do not have access, when I should? Article below. How can I watch WHDT-TV? WHDT, Channel 9.1, is available for free in Palm Beach County,

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The guide now seems to go out to the correct number of days. With that said, the original air date of shows with episodes (late night shows, series) should be extremely prominent. It shouldn't be a treasure hunt to figure out if it's a new episode.

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Changes to U-Verse guide

I'm seeing a lot of minor changes to the U-Verse guide, mainly in the local channels with the descriptions and some of the images used for future programming. You'll probably have to re-schedule recordings. I know I did.

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Hey, @ktdch71!   Thanks for reaching out! We'd be glad to help you stream your DIRECTV service.   We'd recommend checking out this post by a user with a similar issue for a treasure trove of information and trouble shooting steps provided by many use

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Mac's Catalina IOS and problems streaming with Cisco player

I just bought a new MacBook Pro with macOS Catalina, and I am unable to watch direct live online.  I download the directvplayer, refresh the browser and the request of download keeps appearing. I have tried deleting the Cisco folder from my library and resintalling it again, but I get the same probl

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We bought two expensive phone and service on them last fall and signed up for DTV and were supposed to get a 200$ rewards card. It never showed up.  I called at least 4 times and each time was told that it was sent out and to wait longer.  It never g

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8 years ago

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Reward card scam

Judging from the posts, I am not the only one taken in.  There was supposed to be a $200 reward card for originally signing up.  It never arrived.  A phone call informed me that it took a couple of months to process....piffle.  A second call resulted in an apology for no card and by way of recompens

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@DonF63 wrote: *****. We’re not getting nbc in Idaho. It’s a joke and I will be switching service. Channel pulls feed during negotiations as is their right. Networks going up over the years results in higher bills for us customers. Since TV provider

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5 years ago

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

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Yep, wife paid bills without the scrutiny required for these rip-offs. Shouldn't have to to watch for these is the point, we absolutely did NOT fall for their 'free' offers in any way shape or form, so don't lecture me on being added by me or my wife

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How do I get a refund on FRAUDULENTLY added MAX to my bill by DirecTV

When looking more closely at my bill to determine why it was so high I discovered MAX on it for $16. I NEVER add ANYTHING to my services but there it FRAUDULENTLY was and has been for 23 months. Called them, not authorized to refund, transferred to customer retention, not authorized to refund, told

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HR21 Recievers

I had the old HD DVR Direct TV first offered. They contacted me about an upgrade tothe HR21, I had an HR20 in another room and wanted the upgrade. The tech guy brought one out and it was defective. He had another unit on the truck which was installed and worked ok for about an hour before the audio

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Considering coming back to DirecTv but unsure of install needs

Hello,I am renting a high-end home with a couple of buddies and am considering coming back to DirecTv.However, I am unsure as to how complicated the install process will be. Our landlord seems flexible with the idea of us switching to satellite TV. I do not think they know much about this idea thoug

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Sharing My Experience Over the last week (not good)

I normally don't do this sort of thing but I think it's worth sharing my experience over the last couple weeks as it was very disappointing. I understand there isn't likely anything that can be done about this at this point but it's worth getting the review and feedback out there. There appears to b

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@lola94080 wrote:What do I do when an installation boy does nothing but talk,talk,tak and does this for 4 hours and does the job in 15 minutes with his buddies.Then comes into your house for set-up and is fondling himself..comeon..This made me leave

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9 years ago

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Inappropriate Behavior

What do I do when an installation boy does nothing but talk,talk,tak and does this for 4 hours and does the job in 15 minutes with his buddies.Then comes into your house for set-up and is fondling himself..comeon..This made me leave my own home.Bad,very bad.There are alot of people that need jobs.

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@bcbsncjlj You replay - "Suggest you change services if you are satisfied with the service."  One should change service if one is satisfied with the service, hey?  Your help must be treasured on this forum. LOL.

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Why does DIRECTV STREAM force commercials?

It appears DIRECTV has jumped on the streaming bandwagon for forcing commercials even though they are charging for the service. I understand 100% if I am watching a local broadcast (streamed) for free, but I cannot understand why when I pay for the service.   Do I possibly have something set w

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I would consider children to be “our most treasured population”.

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PLEASE IMPLEMENT SPECIAL RATES FOR SUPER SENIOR CITIZENS THAT ARE 75YRS AND OLDER

Please implement special rates for super Seniors (75yrs and up). I talked my mother into ATT because we have it and now her rates have     hiked to over $235 monthly for home phone, internet and tv.  We called to request it be lowered back to what she was paying $178 and were told th

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@Ludwick577 This is how we memorialize our treasured companions :-) I use this avatar EVERYWHERE and many hundreds have had the pleasure of seeing her.

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3 years ago

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remote control

The remote that came with the Streaming Device is interfering with other devices! I don't want it to do anything except control the Stream Device - PERIOD.

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I do not know what channels Uverse offers other then the few I watch.  I will go down the guide and if I see a program that I want to watch I tune to it regardless of the station it is on.  Please try to understand that you are not the only person in

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which new channels suck? bombed? bust?

To me FXX sucked. another FX with more commercials, FS1 promised to dethrone Espn, it became the UFC network. The courtroom channel is a joke. The new one America is amateurish! And off course all of those infomercial channels. Esquire is a bust, G4 still shows xplay from 2012! G4 the heroes and los

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somejoe - You are truly a treasure.

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13 years ago

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Help Installing VCR, stereo receiver, and DVD

Hello everyone!  We had the AT&T tech out here on April 26 to install our U-Verse system.  However, none of our components (i.e. VCR, DVD player, stereo receiver, or stereo speakers) were hooked up yet (they weren't unpacked).  He just installed the AT&T receiver to our HDTV.  We have a brand new Ph

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Sorry never worked for either DTV or AT&T. Nobody is paying me anything. Your garbage is another mans treasure. DTV employees on this forum have that fact stated in a box similar to the ace box.

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Want to disconnect service now that ESPN, Disney and ABC are gone.

Want to disconnect service now that ESPN, Disney and ABC are gone.I am unable to get anyone on the phone or online to speak with directly about this. DirecTV has gone straight down the tubes and continues to hemorrhage customers every quarter to the tune of hundreds of thousands. There are better s

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NOT FINDING WHAT YOU'RE LOOKING FOR?