Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (105)
bill arrival
How long after signing up for service before the first bill arrives? Are you charged for the current month plus a month in advance?
Question
•
U-verse TV Account
So got my VISA Rewards card and the balance is 0:00 on arrival with no transactions...
Was promised 100 dollar gift card, i got a $50 dollar one....and then when [word filter avoidance] because I was lied too and straight swindled, went to activate it and am now even more [word filter avoidance] because this balance is 0.00 and i only just activated a few hours ago.....there is no tra
Question
•
U-verse TV Account
The contract signed between AT&T and CBS, which started on July 1, includes that provision that Pop TV will be available on U-verse in 2016. There is nothing more to do other than wait for it's arrival next year. _____________________________________
Pop Tv
In my service area, Pop Tv is carried by Charter, Dish and DirecTV. Pleaser add this channel to ourt options so we can watch "Don't Blink"
Question
@boatguypat then your receiver needs a new access card ($20). Call DIRECTV (number in my greeting below) and ask for a new access card for your receiver. Have handy the actual receiver ID and current access card so you can start watching DIRECTV on t
DirectTV in RV service address can't be changed if bundled with AT&T
I RV'd from LA to NY and called DirecTV to have the service address changed (like i have done before) to get NY channels. After several hours on chat and phone, Directv tells me they can't change my Directv service address because it is bundled with AT&T internet. (Edited per community guideline
Question
Had Full directv Service installed today
I had Directv equipment installed today, previous to the technicians arrival I had installed Directv APP on one of My Apple TV devices and was able to stream most channels but when the tech activated the physical equipment half of the streaming channels on the app disappeared. What's the issue and h
Question
•
Watching DIRECTV
DirecTV appointments are arrival times. Normally 8 to noon or noon to 4, but 4-6 is not unheard of just rare (depends on area). That is only the arrival window as they cannot guarantee when work will be completed by. They can put notes on the orde
Direct TV rep gave me incorrect information--how can one rely on what they've been told?
I am the sole caregiver for my 97 year old wheelchair bound and nearly deaf mother. I not only look after her at her place, I must return to my house in order to manage all of the responsibilities of two households on my own. Our files and records are at my place, as is my PC and internet con
Question
Questions about your install or repair appointment?
To review the details of your upcoming appointment, including the date, time, and approximate duration, your technician’s arrival window, and appointment status. Or find out where your technician is and if he is already on the way to your home, sign into you DIRECTV account at https://spr.ly/6
Question
•
DIRECTV Equipment
I had to take back my successful outcome. Several minutes after, one of the wired receiver and the wireless receiver started and continued the rebooting cycle after approx. 20 seconds of connected/ normal status. After reviewing again the threads abo
My DVR keeps rebooting, need help
I have been with att uverse for a few months now. Power went out 4 days ago and since then our bedroom wireless dvr has been constantly rebooting. Lights randomly flash, it cycles thru and sometimes I even get to see 15 seconds of tv before it says no signal and starts over again. Att support didn't
Question
We're happy to address your concern, @Rnickel11. That's quite a bit of money! To see what's holding up the arrival of your reward card, please reach out to the Reward Center Help Desk at 800-288-9983. You can also learn how to claim your reward onl
Have not received gift card
I was suppose to receive a $400 gift card and it's been longer than 30 days account #[EDITED per Community Guidelines - removed personal information]
Question
I’ve had U-verse for many years, since it’s first arrival in our area, and have been satisfied with performance/stability, choices, and pricing. (Far better than comm crap)With that said, loosing the NFL Network WILL cost AT&T long lasting and reliab
NFL Network & RedZone are gone
Can anyone, preferably from AT&T, tell me if NFL Network & RedZone are no longer being carried on U-verse? At 4:15pm today I tried to go to channels 1629 & 1630, but what I saw was a message saying “This channel is no longer carried” and there was a reference to TVpromise.org. First time I’ve ever s
Question
Installation Date:Saturday, February 15thTechnician Arrival Time:Between 9:00 AM and 11:00 AM Order DetailsOrder Number: *******Billing Account Number (BAN): *************** Still waiting for the $300 Reward card.........still waiting [edited for
Lied to by not 1 but 2 representives!
I have been a long time customer of AT&T. We recently moved and I was shopping around trying to decide if I was going to stay with AT&T. When I called to transfer service I was told I would have to wait to get new service because they were booked. Because I had to wait so long I was going to switch
Question
Arrival window 8 to noon but is now after 2? Well then tech is not coming. Yes they should have communicated, but once you are past that arrival window there is no point in waiting longer. Call DirecTV to reschedule and submit a complaint on the e
repairman
How can one find out when a repairman will eventually show up to fix my Directv? Schedule was between 8-12. It is now 2:06 and no communication at all. I Have been waiting all day. HELP
Question
Service on installation
Today I had a time for an install for my mother home. I’ve been with direct for 23yrs. Arrived to the home at 8am. Received text message reminding of the appointment and called after arrival and found out that due to staffing my appointment had been cancelled and rescheduled for another time. Now I’
Question
•
DIRECTV Equipment
Early termination fee waived
Is there any way I can get the termination fee waived after 59 days? I only had a gap in coverage because I was out of the country caring for my ill mother. I just returned Saturday and upon my arrival tried to reinstate my account and now I have to pay the high early termination fee but I'm not ter
Question
•
U-verse TV Account
Hello In regards to my Visa ATT Reward Card and another question please. Yes I received my Reward Card and as stated in previous email Chat agent stated to me it was a "Loyal Customer" Reward. When accessing thr Reward Center for further details abo
REWARD CARD
I received a letter yesterday from AT&T congratulating me for selecting the AT&T U-Verse service and qualifies me for an AT&T Visa Reward Card. Once your active service has been confirmed my Reward Card will be in the mail. However mu U-Verse Service is not a New Account. I have had U-Verse since 2
Question
Accepted Solution
Official Solution
You can probably do that, but I think you'd be setting yourself up for account issues switching the account back and forth between the two addresses, like not getting transfered on your arrival date. If your FL address is a permanent structure (not
Can I transfer my U-verse service to another address during the Winter season?
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
Question
kerbdog23,I understand how you are feeling but, it's a risk you are taking by doing this. I had the same feeling, but since I have the Protection Plan; I am paying them to correct any installment problems and replace any defected equipment. I totally
Successful Multi-Home Installation
After reading the forum, It took me a couple of phone calls to get this order correctly. I ended up talking to a Supervisor in order to have a successful installation. The wait line for installation was about a month when I scheduled it but they put me on a list if anything became available prior th
Question
@sportman13 Fair enough. Just mentioning in case it was for some other reason. As it is your first wireless Mini Genie, the order should automatically require scheduling a tech. So the agent will go over a day and arrival time that works best
Genie in another Room ?
I am a disabled person Here is my question I will have in one room Gemini and the HR44 set up in my house some one in my house uses Verizon package want to switch to Directv in another room can I do DIRECTV Wireless Video Bridge for C41W C61W Genie Mini Recievers (Require HR34, HR44 or HR54) and C61
Question
To update contact number or to reschedule, you call DirecTV. This is a public forum of other customers so we cannot do that for you. Though they can only go by what appointments are open in their system, they should not schedule for morning (8-12)
Juniper
commented
4 years ago
to the conversation:
0
0
Trying to register a complaint is very hard
I had a bad experience with getting my upgraded box installed and believe I should be compensated. I had to talk to at least six different people to get my installation done, each time having to go over my story on the phone with each new rep. I was told I would get a call from “leadership” to hear
Question