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identity verification

What's the address I use to verify my identity on this site? AT&T have me the wrong one. Please help.

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DIRECTV Account

Identity Fraud

Someone stole my identity and ordered a phone in my name. I am receiving notices from a collection agency for this phone and i need someone to call me so I can rectify this.

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DIRECTV Account

Closed

Need to verify Identity

I paid att over the phone to restore service they said that can’t restore service until I verify my identity ...why is that ?

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DIRECTV Account

1.4K

Closed

Directv Verify my identity

I am trying to switch from Directv to ATT TV and I was told in the phone I had to verify my identity on directv.com/verifymyidentity that website does not exist. Can you post a link?

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DIRECTV Account

7.7K

Is there anyone working in the Identity Theft Depatment?

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

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U-verse TV Account

Verify identity

Att ran credit check and then said needed to verify my identity, but no one there knew how. When they transfer they keep sending me to wrong dept. Help.

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DIRECTV Account

347

Accepted Solution

Official Solution

Closed

Possible Identity theft

I have received this email from your company but I am from singapore, a country in south east Asia. I don't subscribe to your services but it seems that someone is using my email to register with your company. So what I would like to know is if this is a scam of some sort or just a coi

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DIRECTV Account

189

DVR Identity issues

I have a defect tv dvr HR44, It gets an IP address from my router but will not do a speed test. I have changed DNS settings to open DNS and google DNS, and back to my providers DNS and still no speed check. Also I have to find the DVR each and every time I log into the Derect TV app on my IPA

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DIRECTV Equipment

Need help with satellite identity

I am setting up my receivers at a new home, I am having trouble determining what satellite these are in the set-up, please help. Many thanks. 1st one2nd one

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Watching DIRECTV

Identity theft - Uverse Acct

I have AT&T wireless service that is paid and up to date. I just found out this morning that I have an unpaid Uverse account. I have never had Uverse and nobody at AT&T can assist (big surprise there). I guess the option is to cancel AT&T and go to Verizon.

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U-verse TV Account

178

Hardware Identity of U-Verse Install

When they installed my U-Verse, the apartment complex had prewired it with Fiber Optic to a Service Panel, and Cat5e or Cat6 copper to locations within the unit. When ATT came in, they installed a UPS and a "Box" which the Fiber Optic is connected to. there are four RJ-45 ports on this box, but onl

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U-verse TV Equipment

342

fraud - identity theft account

How do i remove a fraudulent account in my name?

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DIRECTV Account

108

Someone stole my identity for your service

I noticed a fraudulent account months ago and still haven’t had help from att to find out and fix this issue they open an account some time ago and cancelled it on July 7, 2020 after I found out about it and now I’m trying to find out more about it and clear things up

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U-verse TV Account

Posting personal info on a public forum is how you open yourself up for identity theft. For official support contacted their Identity Theft Team/Fraud Department. www.directv.com/notmyaccount

Juniper

commented

4 years ago

to the conversation:

Account

I received a call from Prince (Edited as per community guidelines) associates that i had a bill in my name on this account (Edited as per community guidelines). This account was never opened or authorized by me. I have never lived on the said address or used any tv services from atnt. You can reach

Question

855-920-0113 Identity Theft department.fraud 866-718-2011.

Constructive

commented

5 years ago

to the conversation:

AT&T U-Verse

I was the victim of identity theft. I've been directed to two different phone numbers: 800-860-8542 for DirecTV fraud (closed because of COVID; referred to a website for followup) and 877-379-2319 for fraud. I've already opened a ticket with the collections agency. How do I contact you all to open a

Question

File a identity theft dispute: www.directv.com/notmyaccount

Juniper

commented

5 years ago

to the conversation:

How can I talk to a Representative to resolve an account that I did not have access to but I received a collection letter?

On Tuesday, May 26, 2020, I received a Collection Letter for a Directv Account that I know nothing about. I have contacted AT&T Directv and spoke to several representatives who verified my current account and they have checked the account listed on the letter. I would like to file a Fraud Report

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at&t isnt responsible for your identity theft, if they ordered an account they had pertinent information, your ss number drivers license number address etc. someone stole your identity this is a police matter and a dispute with the credit reporting a

Constructive

commented

5 years ago

to the conversation:

Not my account link

Someone used my information to open my account I used the link only for this fraudulent company to tell me to call which I’ve been calling for 3 days on hold 1 hour plus I’m shocked by how many ppl have this same issue says a lot about this company I’ve never had service and don’t want it. The fact

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Contact law enforcement. Identity theft is rampant.

Constructive

commented

4 years ago

to the conversation:

Fraud Account Opened in my Name Sent to Collections

An ATT account was opened in my name and sent to collections. How do I dispute this account and clear my credit?

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Your identity was stolen dispute it with the collection agency and credit reporting

Constructive

commented

5 years ago

to the conversation:

You trying to make me pay for account that's not mines

You know AT&T is full crap, the pick a war/fight with but DON'T like how I respond. AT&T trying to say I owe them $556.00 and I never had their service. They place the account in collections and it come up on my credit report. I was very upset. Now they brought me to a battlefield and want m

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go into a corporate store they can verify your identity and reset your pin

Constructive

commented

4 years ago

to the conversation:

upgrade and security pin

Been trying on several occasions to upgrade my account but everytime I call, the person always asks for a security pin to make sure I'm who I say I am. Now I have NEVER had a pin that I am aware of. After several attempts and getting the runaround, I end up so frustrated I hang up the phone. I have

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