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@Juniper This is for you.... and anyone else being accused of being paid plants.....
When are you going to resolve the problem with TEGNA?
When are you going to resolve the problem with TEGNA? It's disrupting my service in watching WFSS (channel 8 - ABC) in my area. Customers should not have to deal with the petty problems between Uverse and TEGNA. Work it out or lose a long time subscriber.
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@gregeusa Nobody has accused you of lying or forging anything. It sounded like there was an issue with the employee taking the return as YOU called him "clueless". So that is what suggested you may have been at the wrong location even if you thoug
Return equipment
I need to return my equipment. I have gotten nothing. I need to know where I can return the equipment. I’ve called several times and they said it will be in the mail. I’ve gotten no return labels at all. Please help me get this equipment back to you.
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watch movies at the theater
How do I go about going to the movies theater to watch a movie for free
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Watching DIRECTV
Overcharged Every month for the last 8 months
Has anyone had a problem with being charged for "Adult Content"? My Husband an I are seniors, age 76 and 79. We've received charges of $150.00 plus each and every month since July 2014. We've spoken with customer service every month disputing the charges. Unfortunately, we are being falsely accused
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U-verse TV Account
I mailed both boxes back. I got a letter in the mail claiming they did not get them. I had a tracking number that showed that both boxes arrived. I was warned by the person at the post office to get a tracking number because I might get accused of
Billing issue - Chat Room
I was charged $135 for something on my statement and I wanted to chat with someonewith the chat room. But the chat room does not seem to exist - been checkingall day long and yet to see it.
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It really doesn't make sense for them to take that away from customers switching from U-verse and satellite, since they very much want customers to switch (certainly U-verse customers, probably satellite customers). But I guess no one has accused th
Only 20 hours cloud dvr?
I subscribed to premier package. Was expecting unlimited cloud dvr with 9-month storage. My account shows only 20 hours storage. Did I misunderstand?
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@chasf00 Your comment brought a smile to my face. Yes it is funny to see those who accused the last White House (#45) for being fascist being a model for the definition of that term it in the current Oval Office regime. Note that Webster does n
Dropping channels from a bundle
Is the any way to drop channels from a DirecTV Stream bundle? Specifically, OAN. It is a problem for me to support an organization that routinely presents lies and untruths.
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I am getting charged for adult content that i haven't even watched.I have a total of 16 videos in total for Porn on my bills. I keep explaining to them that its only me and my sister whom is visually impaired,we only have cable in the living room TV
Adult content charges
So this will be my second month getting billed for adult content! At&t thinks that it’s ok to accuse their customers and not help when it comes to this sensitive matter. I’m paying over 50 bucks extra on my bill because Adult content is being charged on my account.All they can say is that the charge
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@quark22 There was no snarkiness. My last comment was merely an observation in general from reading so many posts where people want additional accommodation on an optional service. In particular the individual I responded to accused AT&T of abandonin
Will my DIRECTV be disconnected during the Coronavirus (COVID-19) pandemic?
Will directv service be disconnected for non payment during the covid 2020 crisis?
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Just got off the phone with a nice man at tech support. All I want to know is when ATT expects to get the equipment I originally ordered on May 16. He couldn’t get an answer for me. It appears ATT wants to keep this all a secret so they can avoid
Is there really an equiment shortage?
Phone and TV went out three days ago, after an electrical storm.Tech support said I needed a tech to come out to deal with the problem.Tech came out today, but couldn't fix the problem.My DVR receiver was "fried" and he didn't have one.He said, "We haven't seen one in weeks..."He said I should feel
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How could you change payment due dates to the first of themonth?
Social Security disability allotments aren't posted until the first of the month. Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.
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U-verse TV Account
This is the third person that I can remember in the last three days that wants to "WARN" everyone about AT&T. This must be the newest method that other providers instruct their employees to use when trying to get business away from AT&T. When we a
Ridiculous bill increase
My bill went from 140 to 220+ for the last two bills, and that's 60+ more than I expcted. The reason is that I already upgraded my TV and Internet service for a new 2-year promoion rate before my last promtion expired. The promotion was offered on my account page two months ago when I was alerted
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At&t certainly has more than its share of problems... but “most corrupt company on the planet”? What is that statement based on? The company can certainly be accused of being thoughtless and uncaring, and it’s reliance on spotty off-shore support
Is NFL Network on AT&T U-verse?
When are Uverse TV customers going to start receiving "NFL Network"? Training camps have started.
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Is there anyone working in the Identity Theft Depatment?
We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin
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U-verse TV Account
Anyone in the United States work there?
Is there any way to speak to management? I do not want to be offensive however I can not understand whatever language customer service representative is speaking. And I need some answers.
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U-verse TV Account
Look I think we know sending the equipment back doesn't close the account! But calling them to cancel, they send us the return labels, we send it back and they still charge for equipment they "lost" or "can't locate" orrrr we're accused of never send
Bill credit
Has anyone else have an extremely hard time getting a credit on a monthly bill? Why does happen every time? They make it so difficult, and they make me feel so bad for asking! I wouldn't ask, but it was an overlook. My promotion ended on May 10th. I usually get a notification on m
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Can I get directv installed in my vacation home and only pay for it for the months that I am there?
Can I get directv installed in my vacation home and only pay for it for the months that I am there?
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DIRECTV Account
Your TV is not in HD message
I have discussed this with at least five people at DirecTV, including the Customer Advocacy Team. I was told there was nothing they could do about it. I told them is was none of their concern how I choose to connect my receiver to my other components and that this error message was totally ludicro
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Watching DIRECTV
@phytoplankton wrote: Good for you, I'm right behind you. Juniper is or was an ATT/Direct employee, no one with any kind of life would know the inner workings of billing and channel packages unless they are or were an employee.
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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This is exactly what the EPG has: As the brothers are living in Ireland, they are accused of killing Catholic priest in Boston, so they return to the city to vindicate their names. This is what the Online guide has: As the brothers are living in Irel
Fox Mulder
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Where can we report/share wrong movie descriptions?
The Boondock Saints II: All Saints Day(False description)The hair-trigger MacManus brothers are back in this action-packed sequel. Word comes to the pair that someone in Boston is executing *bad guys* and imitating their style - so they return to show everyone how it's done!*WRONG, they were framed
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