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DVR recordings freeze

My DVR recordings keep freezing and kicking me out of them. Can't get through any of my shows. I end up going to a different streaming service and watching it there which makes paying for it here foolish.

Question

 • Watching DIRECTV

17

1

0

Issue going from HD to 4k then back to HD. Grey static screen.

For whatever reason, and only on my upstairs television, if I go from a standard HD channel to the 4k channel the screen is grey static with crackling sound. If I unplug the HDMI cord from the wall then plug it back in it comes back. Then, when I am done with 4k and go back to standard HD the same t

Question

 • Watching DIRECTV

23

2

0

Connecting Soundbar using ARC

I just bought a soundbar that uses an ARC connection. When I started connecting it, I found that DirecTv is already connected through the ARC outlet. Does DirecTV need the ARC connection? If not, how do I change the DIRECTV connection, so I can use the ARC connection for my new sound bar?

Question

 • DIRECTV Equipment

14

3

0

Closed

Cannot delete recording of program

Is anyone having a problem deleting any of the recorded programs, also if you watch halfway of a recorded tv program and want to delete it,  can you?  My delete button is just not working.

Question

 • DIRECTV Equipment

895

6

0

Can't see all my Directv channels on my new LG TV

We had to buy a new LG smart TV with the Web operating system. When I hooked up the HDMI to my tv from my H24 box,  I'm getting a message that says my TV doesn't support this programs content protections. Replacing HDMI with component cables will allow me to view the program. What is this? I'

Question

 • Watching DIRECTV

35

12

0

Genie 2 user experience

We have a HR54 Genie and four C41 clients. The commands such as fast forward, rewind, etc, are very responsive on the main HR54 DVR, but on the C41 clients it is a bit slower.  If we upgrade to a Genie 2 system every TV will be a "remote" so I'm wondering if every TV will be a bit slower at re

Question

 • DIRECTV Equipment

57

10

0

Watching recording on DirecTV stream app on demand error

When watching recording on DirecTV stream app for Apple TV having DIRECTV satellite service, I get the error on some recordings. ”Unavailable on this Device. We couldn’t play this recording because there is no On Demand option.  It is still available on your home DVR”. Is this a limitati

Question

 • Watching DIRECTV

62

4

0

How do I get to my bill

Att is redirecting me to Directv.com  This site is telling me i have to pay through Windstream????

Question

 • DIRECTV Account

59

10

0

Hooking up a second tv?

I recently had direct tv installed a month ago and a week ago I had geni 4k installed the installer told me not to use the remote for the first box anymore can I hook up a second tv to the original box?

Question

 • DIRECTV Equipment

38

3

0

Cannot Log Into Starz App

When I go to log into Starz online, or on my Apple TV, or even on my phone, I am given the error message: Authentication Error You are not authorized for STARZ service I do have the Starz package on my Directv. I have tried restarting my laptop and refreshing the Apps to

Question

 • DIRECTV Account

24

2

0

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