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DirecTV truly takes pride in being the worst in customer service!
3 weeks later, same (Edited per community guidelines)! i think it is time to cut the cord.
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DIRECTV Account
I appreciate the information about early termination fees rarely/never being waived. I knew I was just shaking my fist at the sky posting here, thanks for letting me vent! I paid the collections agency, because I take (took) pride in my good credit
Sent to collections after early termination fee was 'waived'
My DirecTV never worked properly, so I cancelled shortly after I obtained it. I spoke with a very kind customer service representative Dustin from West Virginia who told me that he would waive the early termination fee, as I wanted to switch to AT&T cable to go along with the pre-existing AT&T inte
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I take pride in hustling to put money in my bank account so my bills will clear. It is disheartening to think how loyal I have been in a pandemic and no job or unemployment. AT&T seems to NOT care about my loyalty.
Why does AT&T always try to overcharge?
Does anyone else have problems with At&t trying to overcharge you every month on your bill? I am having to call almost every single month for them to correct my bill when I am being overcharged. They are also always saying that I am receiving "prorated" charges. I am confused on how I receive prorat
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semockru I have seen your reuters link; Also if you go out on twitter you will see comments on going after foxnews next. The left just wants to cancel anyone/anything who isn't on board with their view. This is all pretty sad i.e. The politi
DIRECTV dropping OANN?
How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie! The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives! My husband and I will be
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Switching to Google Fiber and Verizon - Promised return calls from ATT that never happened...
Three failed attempts to get phone calls returned after being promised calls from customer service. I am President of a medium sized distribution business across the US and we pride ourselves in customer service. Just walked out of Verizon and heading back tomorrow with my wife's phone as well to
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U-verse TV Account
I know my responsibility, I've spent countless hours calling and talking to numerous reps re: this. I stated they are not giving discounts and they said sorry but nothing for you that is whats call the shaft. Your 1st paragraph was usefu
outrageous prices for a 20+ year customer
I have been w ATT since the early 90s. I have internet, tv and 2 lines for cell with you. I called a few months back to triage some internet and tv service problems we were having certain channels were gone for days and lagging on upload speed. I am a nurse and was told about a first re
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No spam. Not at all. I can assure you because I run the website myself. e-Mails are collected so to send you updates when the new guides come out. Also, I make the guides free of charge but will pass the buck onto future adverti
Printable DirecTV Channel Lineup Guides
Hi, I made some printable channel lineups for DirecTV Stream. They make it easier to see the up-to-date channel lineup as well as compare stations for the base plans. Am I allowed to post links to them? The idea is to share high quality information and so this is not a promotion.&nbs
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Hi there, thank you for reaching out to us. We pride ourselves on providing reliable services, and we will go above & beyond to help you to get your remote paired with your TV. It would be really helpful to know your receiver's model to provide a
Program RC23 or RC73 for TCL 50S453 Roku TV
When attempting to program the directv remote, TCL is not listed as a television brand. Anoth Community Forum answer said to use code 11756. That did not work. What code should I use to program my remote for the subject TV?
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Hey skeeterintexas,I guess you're right - I'm beating a dead horse. It use to be when dealing with a big name company like AT&T you'd pay big bucks but you could also count on top quality service. I'm just disappointed that the individuals that progr
Is there a way to remove "not subscribed to" channels within bundled packages
I find myself asking why channels whos social and political views I do not agree with are added to bundle packages. Why must I pay for these channels and add revenue to these companies and organizations I do not agree with or watch. Is there a feature to remove and credit channels in bundled package
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darrick, I'm curious as to why you posted to the forum in the first place? You obviously had your mind made up regarding every single point that was discussed here. I think maybe you pride yourself in having the service on your terms and wanted to
HR24-200 owned.Upgrade to bigger hard drive.
Can I upgrade a HR24-200 internal hard drive to a bigger internal hard drive myself.What is the biggest size it will handle and can someone give instructions on how to do it.Thanks.
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This is a public forum of other customers, so there are no records here to confirm. You must call DirecTV to opt out of the NFL Sunday Ticket (at which time you tell them your reason of course). DirecTV has no control over what the players do. Stan
Directv Sports Packages for UnAmerican Broadcasting
As your records should confirm, we have purchased the NFL ticket, Golf, as well as, the MLB ticket from Directv. It wasn’t cheap, nonetheless, we thought it worth the price. We are not renewing this year. To remove any doubt, to remove any speculation on your part, our decision is based solely on
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Lost channels for area code 73521
For over a year now you have not made a deal with our local FOX channel and now our local NBC channel. You suggest that we pay a streaming service to get the channels. No one in this area code lives close enough to pick them up on an antenna. This is getting ridicules!!! Why don't you just pa
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Watching DIRECTV
Greetings and salutations @mighty_cricketWelcome to Community and Forums! In addition to providing the best quality programming available, we do also take great pride in offering our valued customers reliability with their viewing experience. I woul
sync closed caption to voice.
Music an the Spoken Word Closed Captioning (CC) is seldom in sync with the live (?) broadcast that I receive on AT&T U-verse BYU-TV Channel 1567 in Encinitas, CA 8:30 AM Pacific. . the only problem is syncing the phrase to show up a half second before the choir sings the phrase. . . . just like
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deceptive billing.
I was promised a certain price a couple months ago when I couldn't receive DirecTV, a quote of only 170 a month, but every month the bill is not that. I have to call every month and get a run around, and each time a manager gets on to assure me it's fixed and the bill will reflect 170 from now on we
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U-verse TV Account
thanks @catherinegarc for posting that form address. I do apologize again fro the bad service you received prior to leaving. We are weening out those bad eggs who are in a customer service positions but don't actually do as their job demands. That is
How do I file a complaint against at&t and Directv services? I think they are scamming customers
I decided to choose Directv and at&t services for cable, Internet and phone. March 4th is when they came to install satellite services.March 7th is when I paid a $100 for them to give me an installation date for Internet and phone services. They gave me March 27,2018 as installation date. (During t
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Yes, thanks for giving the advice of sending a message to the escalation e-mail. I turned on my TV this morning only to realize that the music had changed. What a horrible option, AT&T! Shame on you! You pride yourself on being better than Comcast an
What happened to the Music Choice Channels?
Hello, We awoke this morning to find out the our Music Choice Channels were replaced with Sting ray! What's up with that? Also, what the heck is U-verse Elite? When I was check Sting Ray, it told me I need U-verse Elite to continue. I hit okay and it downloaded the channels ... Is this adding co
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I had the protection plan, and they didn't seem anxious to help before, so I stopped it. I pay so much a month to them, that I don't have an extra $50. I don't resent what I pay, it is my form of entertainment....as long as I can get it right. I wi
Canceled because a Broadcast UPDATE did not arrive in time. (13)
What the heck is this? and what can I do to avoid it? 2 shows canceled recording because of this. Surely it's not because it's recording on another receiver?
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@HorribleMusic wrote:Yes, thanks for giving the advice of sending a message to the escalation e-mail. I turned on my TV this morning only to realize that the music had changed. What a horrible option, AT&T! Shame on you! You pride yourself on being b
What happened to the Music Choice Channels?
Hello, We awoke this morning to find out the our Music Choice Channels were replaced with Sting ray! What's up with that? Also, what the heck is U-verse Elite? When I was check Sting Ray, it told me I need U-verse Elite to continue. I hit okay and it downloaded the channels ... Is this adding co
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PART 2 - THIS (Edited per community guidelines) EVEN MORE. (Edited per community guidelines) UP YOUR PRIDE AND JUST PUT THE FRIKING PREVIOUS VERSION BACK. EVERYONE!!!!!!!!!!!!!!!!!, IS DEMANDING IT. LISTEN TO YOUR CUSTOMERS!!!!!!!!!!!!!!!!
AndyHarper
commented
1 year ago
to the conversation:
0
Directv Stream/Roku remote down arrow no longer triggers guide
Pressing DOWN on the roku remote use to bring up the guide. However that stopped working as of this morning. Directv App Build 3750102 Version 3.34. Now to get to the guide you have to hit the Back button, then select guide (multiple button presses).
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