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and the manholes that explode have high voltage transformers and electrical lines in them. Never heard of a telecom man hole exploding as there is nothing that would cause an explosion.....been working in the telecom field for quite some time.....sor
Underground utility tunnel explosions on TODAY SHOW
See exploding underground utility tunnels reports on the TODAY show. How secure and how safe are these tunnels? Do technicians give access to property managers? PROPERTY MANAGER AT MY CONDO HAS ACCESS TO A TUNNEL. Did an ATT technician give them access? Do the tunnels belong to ATT,DTE or Consumer
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Hey, Juniper with scum bucket robots like you doing the bidding of the company, no wonder everyone thinks customer service at AT&T (Edited per community guidelines)! Rule number 1 in customer service, the customer is almost always right! Rule #2 if y
Charge for you sending me a replacement for your equipment that broke
Spent one and a half hours on the phone trying to get a replacement receiver for one that is not working. They demanded that I pay a $19.95 shipping fee to replace the equipment! Had to go through a supervisor named Kevin before I got anywhere with them. Both people I spoke with were very polite, bu
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Currently keeps giving me an error message when I try to link directv to paramount plus and the AI robots are not helping. Cancelled my subscription, waited for it to e pire. Got my password correct and nothing works now.
PARAMOUNT + WITH SHOWTIME APP NOT AVAILABLE WITH DTV CREDENTIALS
dtv sAYS: You will access the Paramount+ with SHOWTIME plan on the Paramount+ app by going to paramountplus.com and creating an account using your Directv username and password. BUT, IT JUST AIN'T SO
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Are you still having the issue where the DVR resets between 10:20 and 10:30AM? I instantly wondered if something on the same circuit was "kicking on" (or maynbe off) at the same time and causing interference / noise on the line? Some folks have had
Our VIP2250 DVR has seizures.
Last week we received a replacement (VIP 2250) for our failed dvr (VIP 1225), which will crash on random mornings always during 10:20 - 10:30 AM. Yes, this is real DVR behavior! Today automatically it rebooted itself, usually I have to pull the plug. Do the other 2250 DVR run hot even though there
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Component cables vs HDMI are really personal preference. Component has plenty of bandwidth to deliver 1080i signal to the TV. TV's do feedback voltage. Underpowered transformers cause issues. But if your situation is resolved, I'm happy for you.
IPH8010 DVR I keeps freezing and reseting has done it 4 times in the past hour
So my DVR has had to reset 4 times in the past hour and now i just got a red X with the number 8 under it so it is gonna be 5. this happening at 8 oclock at night durnung prime time and it has done randomlly here and there. But it seems to be happening more frequently and durning the night. is thi
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They are two different things. There was a reward card of $150 for signing up with AT&T. When my friend down the hall referred me through Refer A Friend she got $75 and I was supposed to get $75. She got hers but I never got mine. Refer A Friend is r
Refer A Friend is a JOKE
So the neighbor down the hall referred me with AT&T Refer A Friend, I signed up for U-Verse Voice, Internet and Cable and got it set up. She got $75 credited to her account somehow since the site is so messed up. I was also supposed to get a $75 reward card. I waited a week to sign up for service an
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Favorite/Recording/Review not working
I cannot use the FAVORITE, RECORDING, PAUSE-REWIND setting on 2 TV's and cannot get through to anyone who can help me. All I get are Robots on the Voice and Chat entries. How can I talk to a human being or set up a service technician to handle the problem??? This is ridiculous and I'm ready to s
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Watching U-verse TV
I am having the same issue here in Georgia. The first tech came out a month ago to connect U-verse and said our signal was weak and that ATT needed to send someone else out to run a line to the house to fix it. Fast forward a month and this still has
Uverse Installer has not shown up for thee scheduled appointements
Over the past week and a half, I have had three "no-Show" installation appointments. I was told an order was placed but no ticket was generated. Today, a fourth appointment was scheduled for between 1:00 and 3:00. I received an email at 1:15 that informed me that my new appointment was for Monday
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Makes sense. Thanks for explaining. I guess it’s odd, because they told me I can cancel for a month, then rejoin and get the $69 price for a year and then $99 after. It just seems like a lot of work to take every thing down to have someone come back
Complaint over a recent interaction I had with your team
I just want to say I am extremely disappointed in a recent interaction I had with your team. I have been a DirecTV customer since 2012 and my bill recently went from $80 to $160/month! I called and was told there was no specials and nothing they could do that worked for us. Luckily I don’t have a co
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Answering emails means having to actually listen to real customer issues. Robots can answer phones and read database answers for chats on how to plug in equipment. Real answers are too expensive as they need real people. ATT pretty much
CUSTOMER SERVICE EMAIL ADDRESS
I NEED A CUSTOMER SERVICE EMAIL ADDRESS The DTV rep on the phone tell you that my service change has to be done by an installer. The installer comes and says that my service change has to be done by rep on the phone. Then I get charge $99 for nothing. DTV doesn't do e-mails beca
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Mailers to dead people
I receive USPS mailer advertising from DirecTV approximately every 3 months or so addressed to my husband who has been deceased for over 7 years now trying to sell services (which I do not want, BTW). There is no address to respond to and, when I called the number on the solicitation to try & have h
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DIRECTV Account
Check out the prices at Monoprice.com. Their prices are really good, and I bought a 20 foot hdmi cable that has the transformers in the connectors to compensate for the length of the cable. Also, the cable is really thin and flexible so it can be r
HDMI video range - Black Crush
Hopefully somone can help me out here. This black crush issue is driving me crazy. After much research it seems as if the Cisco isb7500 and 7005 boxes send out RGB 0-235 instead of the standard RGB 16-235. Why in the world would they design it like this? Any how, I have an Epson 5020 projector in th
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@ThisIsRediculous Doesn't matter if 1990 or 2090. Real people still exist. Not everything is locked to computer options with no human interaction. Tone of voice and subtle clues are impossible through chat. Chat is only supplementary to custom
Why am i not able to cancel my directv stream service?
I am trying to cancel my directtv sream service and i can not find the area to do so. What am I missing?
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I totally agree. It’s like talking to robots and no on can help you. My mother-in-law paid for service billed after she had returned their equipment. They never refunded her for the overpayment but continued to bill her. After talking to
Bill credit
Has anyone else have an extremely hard time getting a credit on a monthly bill? Why does happen every time? They make it so difficult, and they make me feel so bad for asking! I wouldn't ask, but it was an overlook. My promotion ended on May 10th. I usually get a notification on m
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It is my understanding that the main reason that the DVR-to-DVR release of MRV was first was because the coding changes to the software were easier(the DVR's already had "DVR-like" menus, like List and the Playlist controls). The HD receivers, howeve
Anyone with a NON-DVR receiver get the update yet
I have the HR20 and a H21, the MRV is installed on the HR 20 but not on the H21. I do not understand directv rollout, what good is it to have the MRV on one and not the other. What are the directv engineers thinking, I just ASK when will the beta launch date be for the h21 firmware upgrade. A recome
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Hilarious! Robots have taken over AT&T. My FIFTH email to them this morning was not so kind. In reality, who could really recommend an over priced inferior product like U-Verse anyway? The friend that referred me and got her $75 credited to her bill
Refer A Friend is a JOKE
So the neighbor down the hall referred me with AT&T Refer A Friend, I signed up for U-Verse Voice, Internet and Cable and got it set up. She got $75 credited to her account somehow since the site is so messed up. I was also supposed to get a $75 reward card. I waited a week to sign up for service an
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On March 10 I was also wrongfully upgraded by an AT&T rep claiming that because of customer appreciation I will receive Showtime for free for 1 month. I told her NO but she insisted that it was free. I told her NO again. Then, my mistake, I told her
Unauthortized Upgrade by ATT and or DirecTV
4/3/2020 Once again I received an email congratulating me on upgrading my package. I did NOT authorize this upgrade. 3/20/2020 I spoke with Fatima, I was told it was a glitch in the system and she would remove the additional charge. 3/27/2020 I received another email congratulating me on upgradin
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Accepted Solution
Official Solution
UVERSE IN MY NEIGHBORHOOD IN THE BRONX
When will U-verse be launched in the Bronx
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U-verse TV Account
Accepted Solution
Official Solution
Equipment Turn In
I am currently have Internet 1000 and until recently had U-verse TV. I cancelled the U-verse TV service and turned in my equipment via UPS as instructed by the AT&T representative. I received an email today telling me that two of the items had been received and another email telling me to
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U-verse TV Equipment
Ai much. All you robots should be getting raises From the cult of DTV soon. Cheers Tom
pinballtom
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1 year ago
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PARAMOUNT + WITH SHOWTIME APP NOT AVAILABLE WITH DTV CREDENTIALS
dtv sAYS: You will access the Paramount+ with SHOWTIME plan on the Paramount+ app by going to paramountplus.com and creating an account using your Directv username and password. BUT, IT JUST AIN'T SO
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